Director - Product Strategy and Lifecycle Management, NA Acceptance Solutions

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Acceptance Solutions Product Office is the strategy, solutioning and go-to-market team that works with the regional sales, business development and marketing teams to understand market trends and opportunities and key client needs, and to develop product investment and go-to-market plans. 

Job Description 

The Director of Product Strategy and Lifecycle Management will be responsible for the regional product roadmap and backlog, working hand-in-hand with product and sales leaders to develop business cases and support for new product capabilities / enhancements, influencing product prioritization decisions, creating visibility for sales and business leaders into the status of requested functionality, aligning North America needs with those of other regions,  and managing end-to-end quarterly planning activities for the region. 

This role is essential for leading the discovery, definition and prioritization of product investments that open verticals and markets, enable client success, delight customers, ramp up partners, and drive our strategic and revenue goals. 

This position will be based in the San Francisco Bay area. 

Responsibilities 

• Creating and manage the North American region’s Acceptance Solutions product roadmap 

• Maintaining a prioritized and groomed backlog of feature / capability needs for the NA region by product portfolio 

• Enhancing and optimizing processes by which new enhancement requests are raised 

• Developing region-specific prioritization frameworks to support effective and fact-based prioritization 

• Run NA region components of quarterly prioritization / planning processes  

• Coordinating with global product leadership to incorporate NA needs into global product roadmap, by: 

• Ensuing completeness and accuracy of NA feature enhancement requests (in conjunction with sales engineering and strategy teams) 

• Developing business cases to support proposed product enhancements 

• Understanding, tracking, and coordinating dependencies in enhancement requests across various product portfolios 

• Identifying synergies across feature requests and working with product and solution leaders to rationalize backlog and / or solutioning more holistic approaches to solving client pain points 

• Developing self-service reporting for sales leaders into status of proposed feature enhancements 

• Developing reporting for regional leadership into financial implications of product roadmap (e.g., to support trade-off analysis and reprioritization exercises) 

• Work hand-in-hand with solutions leaders and product owners to influence product roadmap decisions across the broader Visa organization 

• Supporting annual and quarterly budgeting processes 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:
• Bachelor's and 10+ years of relevant experience most likely found in technology portfolio or product management roles
• Typically requires 12+ years total experience
• Experience in and/or significant exposure to the payments industry preferred,
• Experience with technical requirements collection, documentation, and management
• Ability to independently lead and manage projects with multiple workstreams, with proven leadership success over a wide variety of functional business problems
• Ability to structure and manage complex cross-enterprise projects and processes with multiple stakeholders at both senior and junior levels
• Superior analytical and problem solving skills, with demonstrated intellectual and analytical rigor, attention to detail and ability to structure and analyze sophisticated financial modeling
• Personal presence and ability to clearly communicate compelling messages to senior managers and external business partners
• Strong interpersonal and leadership skills to influence and build credibility as a peer with functional and regional leaders within Visa
•Commitment to continuous training and improvement of employees throughout the corporate strategy function
• Self-starter, team oriented, collaborative, diplomatic, and flexible, with excellent presentation skills, including strong oral and writing capabilities

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 178,400 to 258,750 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.