Director – Visa Payments Threats Lab

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

This high impact, high visibility position is part of Payment Systems Intelligence - a key component of Global Risk's Payment Ecosystem Risk Controls initiative (PERC). PERC's team of technology experts are vital to Visa's efforts to identify, investigate, disrupt and prevent attacks targeting the global payment ecosystem. This role will specifically lead the Visa Payments Threats Lab (VPTL) team. The Director will be responsible for driving the Risk as a Service offering, building the roadmap, strategy, and managing the client engagements. The Director will review all final deliverables and must be comfortable with client-facing presentations on behalf of Visa Inc. The Director will have a very strong understanding of fraud, threat vectors, latest fraud trends and mitigation strategies. This individual must have experience leading global teams.

Primary Responsibilities:

• Build roadmap and strategic vision for the VPTL offering.
• Work with technical teams to develop and document technical requirements for automation.
• Review final deliverables and provide feedback to enhance the deliverable and ensure readiness for client consumption.
• Client-facing discussions/presentations and assist sales teams when required to explain the offering.
• Develop training and materials for Visa colleagues to ensure up to date information.
• Build out metrics to support program, analytics to enable reduction in FTE manual efforts, and GenAI offering.
• Lead a global team and provide mentorship and continuous learning.
• Track and identify revenue opportunities.
• Responsible for scheduling/sizing of engagements and provide program management for the duration of each engagement.
• Responsible for the successful completion of each engagement.

SECONDARY RESPONSIBILITIES:

• Identify new fraud and cybercrime threats to the payments ecosystem.
• Remain up to date on new trends and attack vectors.
• Provide presentations to global partners on the offering and fraud threats impacting the payments ecosystem
• Other duties as assigned.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
• Experience in payment card or information security industry, all-source cyber intelligence organizations, investigating payment card, cybercrime fraud.
• Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations on course of action
• Strong understanding of the authorization process of a transaction.
• Strong understanding of vulnerability testing, ethical hacking.
• Understanding of networks, payments infrastructure, risk management, network security, digital forensics, and security operations
• Understanding of testing transactions.
• Ability to identify emerging cybercrime and fraud techniques in a fast-paced, highly technical environment. Understand network and system vulnerabilities and provide recommended counter measures or mitigating controls to reduce payments risk to an acceptable and manageable level.
• Adaptable and able to work well in a fast paced, team-oriented environment
• Prior experience with data analytics, visualization tools and concepts
• Proficiency with drafting detailed, technical reports
• Passion for fraud schemes and cybercrime investigations
• Good interpersonal, facilitation, and demonstrated leadership skills
• Proven leadership skills and ability to grow teams.
• Understanding of payments process and cybercrime and fraud techniques
• Able to operate at an advanced level of written and spoken communication; write and speak effectively with impact
• Capable of delivering presentations and comfortably interacting with all levels of Visa and client management
• Previous experience in developing and producing reports to executive management
• High level of self-motivation and initiative

PREFERRED EXPERIENCE:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Masters’ degree in related field
• Knowledge of transactions, systems processing transactions and overall transaction process
• Concepts, terms, processes, policy and implementation of information security
• Analysis of cyber threat and fraud intelligence
• CISSP, CHFI, CEH, GIAC, Security +, etc. certifications

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 177,700 to 273,050 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

information will be kept confidential according to EEO guidelines.