Fraud Manager - FIFA World Cup 26™

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company. Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

• Review and evaluate transactions to identify fraudulent activity
• Identify and assess key risk factors
• Assess potential risk exposure
• Evaluate employee performance and perform employee reviews and assessments
• Assist with new employee onboarding and train
• Prepares reports to help analyze large quantities of data
• Escalate fraud trends to internal partners and merchants
• Document transactions to explain actions taken
• Adhere to established Screening Management Guidelines and Expectations
• Stay current on fraud trends, individual merchant expectations, service level agreements, and rules
• Ability to maintain resiliency and handle ambiguity in a fast-paced, heavily customized environment with high profile/strategic clients

• Minimum 2 years of experience in Fraud Prevention

• Minimum 4 years of experience managing, coaching, and training direct reports
• Knowledge of and experience with online payment processors, billing service providers, and tools/platforms/resources used to combat online fraud
• Strong verbal and written communication skills focused on Guest Service and brand protection
• Strong attention to detail with ability to handle and communicate in high-volume situations
• Utilize several computer programs and tools to assess risk of online transactions
• Ability to meet deadlines and prioritize deliverables
• Excellent organization, analytical and critical ticket skills
• Scheduling flexibility around high-exposure events (Super Bowl, Olympics, NCAA, amongst others)

• Chargeback’s experience a plus
• Experience analyzing large sets of data to identify patterns and trends
• Experience of using complex data
• Knowledge of and/or experience with Accertify, LexisNexis, Braintree, Adyen

• Exceed all service expectations with our customers, our partners, and each other.
• Create value by enriching people's lives.
• Do the right thing and bring others along with us — always.
• Propel the power of diversity, in thought, team and experience.
• Partner to generate win-win solutions.
• Ignite and empower our team's entrepreneurial spirit.
• Exude respect and gratitude — treat others as you would want to be treated.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices. Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.