Player Experience Manager

4 Months ago • 2 Years + • Community Management

About the job

Job Description

Player Experience Manager needed with 2+ years of experience in customer support/success, native English, managing social media pages, and social media content creation. Hybrid role.
Must have:
  • Customer Support
  • Native English
  • Social Media
  • Content Creation
Good to have:
  • ASO/SEO
  • Social Media
  • Content Marketing
  • VIP Community

Description

As a Player Experience representative, you will be the first point of contact to our millions of players worldwide through multiple channels.

While giving top-notch customer service is our team’s main goal - we also manage the VIP community, Social Media pages, and App/Play store copywriting. 

We are looking for a team player who wants to grow with us.

Hybrid, Full time job (5 days a week, Sunday and Friday- must)


That's you:


  • High level of multitasking
  • Excellent interpersonal and communication skills
  • High-level understanding/interest in social gaming 
  • Problem-solving approach 
  • Get-things-done personality
  • Creative 
  • High level of written communication skills
  • Attention to detail

Requirements

  • 2+ years of experience in customer support/customer success - Must
  • Native/mother tongue level in English - Must
  • Experience in managing social media pages - Advantage 
  • Experience in creating social media content/marketing content - Advantage
  • Experience with ASO/SEO - Advantage 
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About The Company

Ilyon is a leading mobile games developer and publisher of casual games with hundreds of millions of downloads in Google Play and App Store.


The company was founded in 2013 by a team of game developers and artists who are passionate about developing unique and enjoyable mobile games. Our games are loved by mobile users all over the world, and we are continuously working to add more fun games to our pool.

Lisbon, Lisbon, Portugal (On-Site)

Rosh Haayin, Center District, Israel (On-Site)

Rosh Haayin, Center District, Israel (On-Site)

Rosh Haayin, Center District, Israel (On-Site)

Rosh Haayin, Center District, Israel (On-Site)

Rosh Haayin, Center District, Israel (On-Site)

Rosh Haayin, Center District, Israel (On-Site)

Rosh Haayin, Center District, Israel (On-Site)

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