Presales Enterprise Architect - Multi Service Line
Job Summary
Job Description
The Presales Enterprise Architect at Rackspace Technology designs and implements complex cloud solutions leveraging multiple Rackspace service lines (Professional & Managed Services across Apps, Infra, Data, AI/ML, and Security). This role bridges various Rackspace offerings to create comprehensive solutions for diverse client needs, often collaborating with SMEs. Responsibilities include customer technical project propositioning, scoping, design, and delivery, focusing on migration, transformation, infrastructure consolidation, automation, optimization, and lifecycle services. The architect works with presales, sales, technical consultancy, project management, support, and partner teams, translating customer business needs into technical solutions. Accountability extends to the technical outcomes of engagements. Experience with at least one hyperscaler cloud platform (AWS, Azure, GCP) is essential, along with strong communication and collaboration skills.
Must have:
- Deep knowledge of multiple Rackspace service lines
- Multicloud architecture expertise (AWS, Azure, GCP)
- Solution design & architecture for diverse client needs
- Excellent communication & collaboration skills
- Experience in migration, transformation, and consolidation
4 skills required
Job Details
A Rackspace Enterprise Architect is a technical presales professional at Rackspace Technology who specializes in designing and implementing complex cloud solutions that leverage multiple Rackspace Service Lines, including Professional Services and Managed Services across Apps, Infra, Data, AI/ML, and Security, across different cloud platforms like AWS, Azure, and Google Cloud, essentially acting as a bridge between various Rackspace offerings to drive the development of comprehensive solutions for clients with diverse needs and in some cases working alongside SMEs from other service line to drive the development of the solutions.
This position will be working with diverse presales, sales, technical consultancy, project management, support and partner teams ensuring customer business needs are technically translated and delivered through your consulting engagements. Engagements will be primarily focused on migration (transition), transformation and infrastructure consolidation, but may also include automation, optimization, and lifecycle services. As an experienced technical consultant, you will be accountable for customer technical project propositioning, scoping, design and delivery. You will be accountable for the technical outcomes of your engagements.
Work Location: US Remote
Key points about a Rackspace Multi Service Line Architect:
- Broad Expertise: They possess deep knowledge across multiple Rackspace service lines, allowing them to tailor solutions that combine different services to address specific client requirements. Additionally poses and maintains a strong knowledge of at least one hyperscaler cloud platform with a strong familiarity of the others.
- Communication and Collaboration: Because MSLs work across such a broad spectrum of offerings, they often need to call on domain-specific SMEs to flesh out the details of a solution. Concisely summarizing opportunities for these SMEs and integrating their contributions into the solution is a key requirement for Multi Service Line Solution Architects.
- Multicloud Capability: They understand how to integrate cloud services from various providers into a unified architecture, enabling clients to utilize the best features of each platform.
- Solution Design: Their primary responsibility is to design and architect customized solutions by selecting the optimal mix of Rackspace services to meet client needs, considering factors like cost, performance, and security.
- Customer Focus: They work closely with clients to understand their business goals and translate them into technical requirements, ensuring the designed solution aligns with their strategic objectives.
- Presales Support: Often, these architects play a key role in the presales phase, presenting proposed solutions to potential clients and addressing technical questions during the sales cycle.
Examples of what a Rackspace Multi Service Line Architect might do:
- Design a hybrid cloud architecture utilizing both on-premise infrastructure and public cloud services from multiple providers, managing data flow between them.
- Develop a custom application deployment strategy that leverages Rackspace's managed services for security, monitoring, and scaling.
- Architect a data pipeline that combines data from various sources, utilizing Rackspace data warehousing and analytics tools to provide valuable insights.
Discover your inner Racker: Racker Life
The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.
•The anticipated starting pay range for Colorado is: $ 170,000 - $ 271,900
•The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $ 186,900 - $ 299,100
•The anticipated starting pay range for California, New York City and Washington is: $ 205,300 - $ 328,400
Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.#LI-MF1 #LI-Remote
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
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