Process Expert/Senior Process Expert/Specilaist for Disputes

1 Month ago • All levels

About the job

Job Description

Process Expert/Specialist for Disputes at Maersk in Chennai. Manage disputes processes globally, eliminate waste, and ensure efficient resolution. Strong knowledge of dispute logging and resolution. Excellent communication and training skills.
Must have:
  • Dispute Management
  • Process Expertise
  • Global SOPs
  • Efficiency Improvement
Good to have:
  • Gemba Walks
  • BCP Tasks
  • Claim Prevention
  • Operations Improvement
Perks:
  • Diverse Workplace
  • Inclusive Culture
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Manages processes as per global Disputes SOP. Helps team build
efficiency by sharing knowledge, best practices and eliminating waste
steps in the process.

Has complete knowledge and expertise in the role of logging and resolving disputes. Arranges Gembas to visitors and internal stakeholders. Achieves/exceeds targets of service delivery. Conducts ""on the job"" training wherever relevant. Learns and executes BCP tasks. Ensures no fines or penalties are imposed. Prevents claims. Provides suggestions to improve efficiencies. Contributes with ideas/suggestions for overall improvement of the operations business unit.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com

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