Project Manager : Telecom (PCRF)

Responsible for Solution Delivery, Technical Project Management, and Service Management within Telecom Networks, specifically focusing on Policy (PCRF/PCF), SMSC, and USSD. This role involves leading complex, multi-product deliveries, developing end-to-end implementation strategies, and managing project and technical teams. The Project Manager will ensure SLA compliance, report to senior management, and contribute to delivery practice improvements. Key responsibilities include program approach execution, coordinating multiple projects and vendors, tracking KPIs, managing budgets, risks, and customer relationships.

Must Have

• Responsible for Solution Delivery, Technical Project Management and Service Management of Telecom Networks Solution Stack
• Experience with Policy (PCRF/PCF), SMSC, USSD and other networks messaging solution components
• Provides leadership for deliveries that are complex and multiproduct
• Develop delivery strategy e2e for the implementation
• Responsible for managing the project management and technical team, coaching, and mentoring
• Ensuring SLA compliance, and reporting to senior management
• Responsible for creating and executing the program approach and plan
• Coordinating multiple projects and vendors, tracking KPIs and benefits
• Managing program integration and PI planning
• Accountable for delivering the project within the agreed budget, scope, and time
• Managing risks, issues, quality, methods, facilitation, integration, and PI coordination
• Create and implement communication plans for different stakeholders
• Create or input to the project budget and resource forecast, track the project delivery to budget
• Responsible for Regional Service Management, Support & Maintenance and Managed Services of Solution Stack
• Responsible for customer management and Solution / Service delivery to customers

• Responsible for Solution Delivery, Technical Project Management and Service Management of Telecom Networks Solution Stack more specially on Policy (PCRF/PCF), SMSC, USSD and other networks messaging solution components.
• Provides leadership for deliveries that are complex and multiproduct. Develop delivery strategy e2e for the implementation, covering all aspects and functions. Guide and deliver a complex transformation project or workstream of a large program.
• Responsible for managing the project management and technical team, coaching, and mentoring, providing input on best practices and policies, ensuring SLA compliance, and reporting to senior management.
• Responsible for other PMs within the organization and expected to contribute to the Delivery practice or CSG improvement through the creation and/or leadership of initiatives.
• Responsible for creating and executing the program approach and plan, coordinating multiple projects and vendors, tracking KPIs and benefits, and managing program integration and PI planning.
• Creating or approving the project initiation documentation, delivery approach, and success criteria, as well as providing input to the project or program delivery strategy and SDR.
• Accountable for delivering the project within the agreed budget, scope, and time, as well as managing risks, issues, quality, methods, facilitation, integration, and PI coordination.
• Create and implement communication plans for different stakeholders, facilitate meetings and forums, establish project infrastructure, and manage senior level discussions and governance.
• Create or input to the project budget and resource forecast, track the project delivery to budget, manage margin and P/L, and proactively handle issues and changes with the account lead.
• Responsible for matrix management of other PMs delivering within the same project or workstream.
• Responsible for Regional Service Management, Support & Maintenance and Managed Services of Solution Stack deployed across customers.
• Responsible for customer management and Solution / Service delivery to customers