Description
Position at DNEG
DNEG London is looking for an experienced Receptionist to join the team, representing the company and supporting all who enter the building. This is a fast-paced and multi-faceted role working on-site in our Great Portland Street office five days per week. Because of the nature of this role, we are unfortunately unable to accommodate remote/hybrid working for this position.
Job Description
The Receptionist role at DNEG encompasses different responsibilities, from front of house, to event coordination and requires someone who is proactive, approachable and well-organised. The chosen candidate will interact with people of all levels within the business as well as external clients and guests, maintaining the highest level of professionalism and customer service to all.
Key Responsibilities
Greeting visitors, offering them refreshments and directing them to the right contact
Responsible for internal and external event planning and organisation - summer/winter party’s, internal client meetings, investor demos, department/show social events, company showcase, monthlies, private events
Managing reception email inbox
Event budgeting and recording
Managing visitor access to the building
Managing UK based courier requests for WFH equipment
Managing external and internal calls
Managing booking of meeting rooms and screening rooms
Taking responsibility for overseeing the Reception desk and being point of escalation for Reception queries
Taking a lead role in suggesting ideas for process improvements for the Reception desk and front of house
Working collaboratively with the Executive Assistant and the PA/TA team
Helping to keep telephone lists and staff contact details up-to-date
Booking taxis
Acting as a fire warden during tests and in emergency situations
Must Haves
Excellent oral and written communication skills and the ability to professionally represent the company
Confident, polite and friendly with strong customer service skills
An excellent telephone manner and experience of managing a busy phone system
Ability to multitask and remain professional under pressure
Experience of dealing with people of all levels of seniority within a business and external to a business
Ability to exercise discretion in dealing with confidential or sensitive matters
Knowledge of Excel, Google suite
Nice to Have
About You
Proactive
Polite and professional
Approachable and welcoming
Adaptable
Excellent attention to detail
Calm under pressure
Strong communication abilities
About Us
We are DNEG, one of the world’s leading visual effects and animation companies for the creation of award-winning feature film,
television, and multiplatform content. We employ more than 9,000 people
with worldwide offices and studios across North America (Los Angeles,
Montréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali,
Chennai, Mumbai) and Australia (Sydney).