Technical Manager

5 Months ago • All levels

Job Summary

Job Description

Betsoft is seeking a Technical Manager to join their team. As a Technical Manager, you will be responsible for supporting clients through integration of Betsoft's gaming solutions, ensuring a high level of customer satisfaction. You will help clients integrate their systems onto Betsoft's platform and provide technical support. Responsibilities include building strong relationships with clients, providing tailored gaming experiences, ensuring data security, owning and prioritizing projects, defining and developing project strategies, researching emerging technologies, and communicating progress to stakeholders. You will collaborate with other Technical Managers and support their work.
Must have:
  • Excellent communication and interpersonal skills
  • Strong relationship building skills
  • Great organization, planning and prioritization skills
  • Commitment to providing world-class service
  • Native level English speaker
  • Software development experience with integrating third party APIs and creating server-side services
  • Experience in IT systems analysis
  • Experience in designing IT solutions (solutions architect)
  • Project management experience
  • Ability to work under pressure and manage stress
Good to have:
  • Experience from working with the gaming operator segment
  • General industry knowledge from the gaming industry
  • Fluency in Chinese and any other Asian languages
  • Additional European/Asian language
  • A genuine passion for the online gaming industry
  • Experience in solving networking issues / good knowledge of networking terms

Job Details

We are looking for a high caliber professional with a solid business mindset, who also has a holistic view on strategic activities merged with a can do attitude. To enjoy and thrive at Betsoft you need to be a team player with good social skills.

As a Technical Manager you will proactively work with Betsoft´s client base with the objective being to support clients through integration of Betsoft´s gaming solutions and ensure the highest possible level of customer satisfaction. You will be responsible for helping clients to integrate our system onto their platform.

The Technical Manager supports client accounts on technical issues and ensures that a mutually beneficial business relationship is achieved. This may involve occasional business trips.

Please note that the position is not a managerial position but you will need to be able to work alongside other Technical Managers and support them as they will also do for you.

Main responsibilities

  • Build strong relationships with valuable customers and provide superb service and gaming experiences tailored to them, across all products.
  • Ensure data security obligations concerning clients and the company are adhered to.
  • Own, prioritize and brief for projects of varying length and complexity, including development and sustainment of the overall strategic Data Engineering road-map.
  • Define and develop a project strategy including owning the short, medium and long term vision and execution.
  • Research impactful uses of emerging technologies and assess their relevance to Betsoft and our technical organization; drive discussions with the architecture & technical team members to make informed decisions.
  • Clearly communicate the vision, plans, objectives and performance measures and progress against plans to all key stakeholders – tailoring communication as appropriate to ensure relevance to the audience.

Requirements

To be successful in the Technical Manager role, you will need experience with proven capabilities. Experience from working with the gaming operator segment is a great advantage. General industry knowledge from the gaming industry is preferred. Fluency in spoken and written business English is a prerequisite. Fluency in Chinese and any other Asian languages is considered a bonus.

Skills, Knowledge and experience

  • Excellent communication and interpersonal skills.
  • Strong relationship building skills. and the ability to build trust.
  • Great organization, planning and prioritization skills, with strong attention to detail.
  • Friendly and enthusiastic, ability to use common sense, display good judgement and think quickly on your feet.
  • Commitment to providing world class service to valuable customers.
  • Native level English speaker and an additional European/Asian language is considered an an advantage but not essential.
  • A genuine passion for the online gaming industry, either as a customer or through work experience in the industry.
  • Able to work on own initiative and be self-motivated.
  • Software development experience is essential – ideally with integrating third party APIs and creating own services on the server side.
  • Experience in IT systems analysis.
  • Experience in designing IT solutions (solutions architect).
  • Experience in solving networking issues / good knowledge of networking terms.
  • Project management experience.
  • Ability to work under pressure and manage stress.

Similar Jobs

Google - Senior Deal Strategy and Operations Associate, Global Partnerships

Google

Buenos Aires, Buenos Aires, Argentina (On-Site)
1 Week ago
Lakshya Digital - Senior Environment Concept Artist

Lakshya Digital

Karnataka, India (On-Site)
1 Month ago
Xsolla - Head of Global Payroll

Xsolla

Canada (Remote)
1 Month ago
Google - Account Manager, Retail, Large Customer Sales

Google

Shenzhen, Guangdong Province, China (On-Site)
1 Week ago
People Can Fly - Live Operations Technician

People Can Fly

Yonkers, New York, United States (Remote)
1 Month ago
PwC - Senior Associate Project Risk Management - Milano

PwC

Milan, Lombardy, Italy (On-Site)
7 Months ago
Tencent - Project Management Intern - Game Development

Tencent

Shenzhen, Guangdong Province, China (On-Site)
8 Months ago
DEVOTEAM - Cybersecurity Project Manager

DEVOTEAM

Basque Country, Spain (Remote)
6 Months ago
Assystems - Senior Ecologist

Assystems

London, England, United Kingdom (Hybrid)
6 Months ago
PwC - Risk & Quality Project Manager  | CDI | H/F

PwC

Neuilly-sur-Seine, Île-de-France, France (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Zazz - SDR_IT Staff Augmentation Only

Zazz

(Remote)
1 Year ago
The Walt Disney Company - Principal Engineer, iOS

The Walt Disney Company

Glendale, California, United States (On-Site)
3 Months ago
ByteDance - Music Partnerships Manager - SoundOn

ByteDance

Bangkok, Bangkok, Thailand (On-Site)
4 Months ago
Hitachi - Python + React

Hitachi

Pune, Maharashtra, India (On-Site)
6 Months ago
Assystems - Civil Works Inspector

Assystems

Mersin, Mersin, Türkiye (On-Site)
6 Months ago
Tesla - Service Technician/Auto Mechanic

Tesla

Voluntari, Ilfov County, Romania (On-Site)
2 Months ago
ByteDance - Research Scientist Intern (Traffic Infrastructure Global Engineering)

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
Synechron - Python/Perl Developer

Synechron

Mumbai, Maharashtra, India (On-Site)
21 Hours ago
Cognite - Principal Project Manager

Cognite

(Remote)
1 Month ago
Vimeo - Customer Success Manager II

Vimeo

New York, New York, United States (On-Site)
1 Day ago

Get notifed when new similar jobs are uploaded

Jobs in Worldwide

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Category Jobs

Assystems - Planificateur en gestion de projet ferroviaire H/F

Assystems

Bordeaux, Nouvelle-Aquitaine, France (On-Site)
6 Months ago
Assystems - Planificateur en gestion de projet ferroviaire H/F

Assystems

Nantes, Pays De La Loire, France (Hybrid)
6 Months ago
Tencent - Project Management Intern - Game Development

Tencent

Shenzhen, Guangdong Province, China (On-Site)
8 Months ago
DEVOTEAM - Cybersecurity Project Manager

DEVOTEAM

Basque Country, Spain (Remote)
6 Months ago
Assystems - Senior Ecologist

Assystems

London, England, United Kingdom (Hybrid)
6 Months ago
Hitachi - Project Manager + Japanese Language Professional Translator

Hitachi

Chennai, Tamil Nadu, India (On-Site)
6 Months ago
DEVOTEAM - Modern Workplace Project Manager H/F

DEVOTEAM

Île-de-France, France (Remote)
6 Months ago
Assystems - Planificateur en gestion de projet H/F

Assystems

Bordeaux, Nouvelle-Aquitaine, France (On-Site)
6 Months ago
PwC - Risk & Quality Project Manager  | CDI | H/F

PwC

Neuilly-sur-Seine, Île-de-France, France (On-Site)
6 Months ago
PwC - Senior Associate Project Risk Management - Milano

PwC

Milan, Lombardy, Italy (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded