Technical Writer

2 Months ago • All levels

Job Summary

Job Description

The Documentation team at Sitecore is seeking a Technical Writer with a background in Next.js to create documentation for a front-end developer audience. Responsibilities include writing documentation for the Sitecore front-end developer community, collaborating with engineering teams, and using community feedback to improve documentation. The role involves becoming familiar with new technologies and communicating their complexities. The ideal candidate has experience as a technical writer or a front-end developer with a passion for documentation.
Must have:
  • Experience as a technical writer or a front-end developer
  • Strong command of the English language
  • Ability to create developer content for SaaS products
Good to have:
  • Proficiency with web development frameworks
  • Experience with platforms like Vercel or Netlify
  • Knowledge of API-driven Headless Content Management Systems

Job Details

About us:
Our mission is to elevate leading brands through unforgettable digital connections with their customers. Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies, including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com
 
About the Role: 
The Documentation team at Sitecore is looking for a new team member with a background in Next.js to write for a front-end developer audience.
 
What You’ll Do: 
  • Write documentation for the Sitecore front-end developer community, including conceptual developer documentation and code snippets
  • Collaborate with engineering teams and product managers to identify documentation requirements and manage resulting work items
  • Become best friends with developer advocates, programmer writers, and subject matter experts (SMEs) to gather input for documentation
  • Use community feedback to prioritize and improve our documentation
 What You Need to Succeed:
  • Have experience as a technical writer or as a front-end developer who loves to document 
  • Strong command of the English language
  • Ability to read and create developer content for SaaS products. Knowledge of current SaaS and web service technologies such as REST APIs, GraphQL, JavaScript, and React
  • Quick to understand new technologies and communicate their inherent complexities in a simple, straightforward fashion
  • Curious and inquisitive with a structured and independent approach to completing your assignments
  • Passionate about creating high-quality documentation that meets the needs of customers and partners
  • You take the work seriously but not yourself seriously, and welcome the editor's help
Additional Skills That Could Set You Apart: 
  • Proficient with web development frameworks such as Next.js, React, Angular, or Vue.js
  • Experienced with platforms such as Vercel, Netlify, Cloudflare, or similar
  • Knowledge of API-driven Headless Content Management Systems (REST/GraphQL) 
How we hire:
Sitecore is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

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