Customer Project Manager - Diagnostic Imaging and Image Guided Therapy

Job Title

Job Description

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Healthcare Informatics, and Monitoring systems.

Your opportunity

Philips challenges you to your strong Healthcare Project Management skills to deliver state-of-the-art healthcare systems and top-quality service to our current and prospective clients across the region. Based at our Auckland office, you will be responsible for many exciting projects and have the opportunity to make a significant impact on the overall delivery of our ANZ business for our diagnostic imaging and image-guided therapy portfolios.

This is a crucial role within the Philips Healthcare business, where you will have overall responsibility for delivering end-to-end projects on time, on budget, and to the required standards. This will be achieved through your active involvement in the Order Acquisition Process (Sales) and effective execution of the Order Realization Process of small to large installations of mobile and fixed medical imaging systems.

Your role:

• Partnering closely with Sales and Key Account Management teams during the pre-sales process

• Conducting site assessments to understand the local situation and customer needs

• Performing risk assessments, creating budgets and project plans tailored to customer needs and creating accurate quotes

• Setting project milestones, project planning and interfacing with customers and stakeholders throughout all project phases

• Ensuring that all required materials, resources and activities are ordered, planned and executed on time.

• Conducting regular project plan reviews with internal and external stakeholders

• Managing and communicating project risks and issues, and ensuring projects stay on schedule and within budget

• Conducting pre and post calculation project reviews including project ''Lessons Learnt''

• Organizing the execution of the installation and required user training

• Manage the transition from project execution to closure and to business service support

You're the right fit if:

• Clinical experience within Radiography, Medical Imaging, and a comprehensive understanding of Healthcare digital radiographic information Systems

• You will have qualifications in either engineering, healthcare, project management or equivalent, and ideally also be a Certified Project Manager; PMP or equivalent.

• You will bring a sound track record of Project Management experience within in healthcare, equipment installation, infrastructure delivery or construction projects, in a B2B environment

• Experience in contract and risk management as well as a solid understanding of the supply chain process, and working with large cross functional teams

• Sound negotiation, conflict and stakeholder management experience, and excellent communication skills

• High level of software literacy across MS Office suite , Salesforce, MS Project, MS Visio, CAD

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.