Head of Business Operations

1 Month ago • 3 Years +

Job Summary

Job Description

The Head of Business Operations will lead the "Clarity & Impact" unit, a team focused on project management, prioritization, and ROI-based decision-making across the company. This role involves partnering with leadership to make faster, smarter decisions and create visibility into key performance indicators. Responsibilities include setting up and leading the business operations function, defining and tracking initiatives, ensuring alignment on priorities, and building dashboards. The role aims to foster a culture of ownership, speed, and ROI thinking. The candidate will be responsible for project management, operational steering, and controlling. They will partner with managing directors (MDs) and leads to define, track, and evaluate top initiatives across Product, User Acquisition (UA), Monetization, and Technology.

Must have:

Strong experience in startup operations, strategy, or PMO roles (ideally 3+ years).
Ability to translate chaos into clarity and complexity into simple systems.
High business acumen and ROI thinking - you care about results more than process.
Empathy for builders - you know how to support teams without slowing them down.
Bias for action. You get stuff done, and you help others do the same.

Good to have:

Previous experience in mobile gaming is a strong plus
Experience building small but mighty ops teams is a plus.

Perks:

Real ownership, fast feedback, and steep learning curves
Visa and relocation support
Flexible hybrid setup with core office days
30 days of vacation and remote work options
Access to in-house gym and mental health support
Office with great view, coffee, gear, and snacks
Team events, game nights, and spontaneous pizza runs

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1 skill required for this role

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team-management

Job Details

At Sunday, we fuel hybrid-casual games by developing and marketing fun, easy-to-play mobile games that consistently top the charts and generate hundreds of millions of downloads globally. Our talented team of developers, artists, designers, and marketers work together to build games that are easy to jump into but hard to put down, striking the perfect balance between enjoyment and monetization. As proud members of the applike group, our primary focus is on leveraging their cutting-edge advertising technology to deliver smart, player-friendly monetization and contribute to a thriving mobile ecosystem. Supported by Bertelsmann, Europe's largest media company, we are equipped with the resources to push the boundaries of the mobile gaming space. Join us as we continue to shape the future of hybrid-casual gaming.

Your Mission

Build and lead our central “Clarity & Impact” unit - a lean, high-leverage operations team that drives project management, prioritization, and ROI-based decision making across the company. You’ll act as a strategic enabler to leadership and team leads, helping Sunday make faster, smarter, more focused decisions - while creating visibility into what moves the needle and what doesn’t.

What you will do:

Set up and lead a central business operations function covering project management, operational steering, and controlling.
Partner closely with MDs and leads to define, track, and evaluate top initiatives across Product, UA, Monetization, Tech.
Ensure company-wide alignment on priorities, timelines, and expected business impact of ongoing initiatives.
Build and maintain lightweight dashboards and tools that create visibility without killing speed.
Identify bottlenecks, distractions, or low-impact work - and help teams cut or pivot fast.
Facilitate quarterly planning and bet-setting rituals (e.g. Top 3 Bets, Kill Sessions, Weekly Ops Reviews).Drive a culture of ownership, speed, and ROI thinking through clarity and enablement - not bureaucracy.

Who you are:

Strong experience in startup operations, strategy, or PMO-type roles (ideally 3+ years).
Previous experience in mobile gaming is a strong plus
Ability to translate chaos into clarity - and complexity into simple systems.
High business acumen and ROI thinking - you care about results more than process.
Empathy for builders - you know how to support teams without slowing them down.
Bias for action. You get stuff done, and you help others do the same.
Experience building small but mighty ops teams is a plus.

Fuel for the Adventure: What You Get at Sunday

Build Your Skills, Not Just Your CV: At Sunday, you grow by doing. Real ownership, fast feedback, and steep learning curves are the norm. We don’t just offer development programs - we offer real problems to solve and the space to own them.
Start Fresh in Hamburg - We’ll Back You: Moving to a new city? We’ll help you make it happen. From visas to relocation bonuses to language support, we’ve got your back. Our goal: help you hit the ground running and feel at home fast.
Flexible Setup for Maximum Impact: We work in a hybrid setup with three core office days, plus flexibility where it matters. You’ll get 30 days of vacation, the chance to work remotely up to 3 weeks per year, and access to our in-house gym and mental health support when you need a reset.
Work Where It Feels Good: Our office has a 5th floor Alster lake view, strong coffee, top gear, and way too many snacks. But more than that - it’s a space designed for makers, thinkers, and game-changers to connect, collide, and build.
More Than Just a Job - Join the Crew: We don’t just work side by side. We share wins, tackle challenges, and have fun together. Team events, game nights, spontaneous pizza runs - they’re part of the ride. Work hard, play smart.