Nodal Lead, Google Pay

About the job

The Google Compliance team makes sure that our business is always consistent with the current financial regulations. Comprised of multitaskers, this team balances Google's legal and compliance requirements with the dynamic needs of our users and the values of our company. As part of this team, you proactively identify pain points and gaps in existing policy frameworks and find innovative solutions. You develop efficient compliance systems and work with teams to implement these across the organization. You are thorough in all you do and see to it that as Google pursues our next big idea, we always have our bases covered.

In this role, you will be responsible for ensuring that Google's services stay in continuous compliance with regulations and internal policy requirements. You will have a general working knowledge of the payments landscape in India and regulatory oversight and requirements, along with expertise in managing critical external relationships with regulatory bodies and various law enforcement agencies.

You will primarily support the Principal Nodal Officer for Google Pay and directly engage, where required, with respective regulatory bodies and law enforcement agencies. You will execute and implement adherence to define processes for resolution of complaints escalated to the Nodal office and manage the overall relationship with regulatory bodies such as Banking Ombudsman. You will support the Nodal Office with any process improvement initiatives, policy discussion etc.