People Advisor (Generalist)

We’re looking for a People Advisor (Generalist) to join our award winning team in Middlesbrough (UK), home to the beautiful North Yorkshire coastline and countryside. 

As a People Advisor (Generalist) at Double Eleven, you'll play a fundamental role in bringing to life our employee-centric culture that prioritises well-being, professional development and work-life balance.  A typical work day as a People Advisor (Generalist) will be varied, working with our dynamic People Team to engage in a range of diverse HR activities from employee relations to performance management and from wellbeing support to benefit strategies.

As a global gaming company, we've enabled millions to conquer Minecraft Dungeons, battle in Rust Console Edition and create new adventures in Fallout 76. 

Recently, we collaborated with Rockstar Games to bring Red Dead Redemption to the Nintendo Switch and PlayStation 4 as well as partnered with Obsidian Entertainment on Grounded: Fully Yoked Edition for Nintendo Switch and PlayStation 4 and 5. 

Double Eleven is a place where our people come first. Our 400-person team proudly represents over 30 nationalities.

We strive to avoid crunch, we offer flexible working hours to allow you to truly enjoy work/life balance whilst making great games and any overtime is always planned, optional and paid. 

What you’ll be doing

Employee Lifecycle

• Supporting our People Administrators with the planning and hosting of our monthly company induction for new employees
• Collaborate with line managers to host new starter catch-up meetings and end-of-probation meetings, collating feedback and actioning any queries or next steps identified in these
• Provide ad-hoc support to the People Advisor (Onboarding) with end-to-end UK visa, immigration and relocation processes as required
• Conduct exit interviews for all leavers, collating feedback and relaying this to relevant stakeholders
• Participate and where relevant lead on People & Culture projects

Health and Wellbeing

• Work alongside our People Manager and People Lead to oversee our company wellbeing benefits including private medical insurance policy and Plumm, Employee Assistance Programme (EAP) and to support our team members to utilise these tools
• Regularly engage with team members and line managers on matters relating to personal wellbeing, creating bespoke wellbeing action plans, and signposting to relevant support avenues available including but not limited to EAP referrals, Occupational Health and Right to Choose
• Support on issuing regular communications to the business relating to our health and wellbeing offer

People Systems and Reporting

• Create and maintain our People Team pages on our internal employee portal, ensuring its contents remain up-to-date
• Ensure our HRIS remains up-to-date with accurate records
• Extract and manage data from our People system(s) to identify insights and trends, create and publish reports to stakeholders at all levels
• Contribute to the continued improvement of our People system(s)
• Act as a point of contact for team members across the business to resolve their queries/issues with our People system(s). Actively seek out and action feedback to improve these

Employee Relations

• Stay up-to-date with HR industry trends, policies and best practices
• Work alongside our People Administrators to maintain our People helpdesk and shared inbox, responding to tickets within the prescribed service level agreements (SLA’s), escalating to the People Lead or People Manager where required
• Provide advice and guidance to line managers across the business on employee relations matters
• Provide coaching and share best practice to line managers and stakeholders regarding employee relations matters
• Provide support to line managers, empowering them to take ownership of formal disciplinary processes concerning their teams, including but not limited to investigation and disciplinary meetings, and grievance hearings
• Monitor sickness absence and support line managers to manage this with their team members

Policy Development

• Maintain, manage and proactively identify ways to improve all the People (HR) policies and procedures in line with current legislation and report to the People Lead

What we’re looking for

• Demonstrated experience gained from previous HR Generalist roles or similar
• Strong knowledge of relevant HR laws, regulations, and best practices
• Excellent communication and interpersonal skills
• Highly organised with the ability to manage multiple tasks and priorities
• Strong problem-solving and decision-making abilities
• Proficiency in Microsoft Office suite, G Suite, and other relevant software applications

If you are passionate about helping others and enjoy working in a collaborative team environment, we encourage you to apply

 Qualifications

• All relevant qualifications considered
• CIPD qualifications are desirable but not essential
• We can provide training and support on visa and immigration to ensure this knowledge stays up to date

 What to expect

Some of our benefits include:

Working life at Double Eleven 

• Start your day any time between 8:00am and 10:00am
• 35 working hours per week with a 1 hour lunch break (with the opportunity to flex down to 30 minutes or up to 2 hours)
• Opportunity to apply for hybrid working  (up to 2 days working days from home per week) 
• 28 days annual leave (20 days annual leave + 8 days bank holiday) 
• 1 day leave for your birthday
• Up to 10 days discretionary annual leave during our end of year break
• 1 day leave if you’re moving house
• Potential for annual performance bonuses 
• 5 additional days annual leave for 5 years service and a further 5 days annual leave for your 10 years service milestone
• A brand new, state-of-the-art studio facilities that includes a market hall serving nutritious, subsidised meals, round-the-clock gym access, an auditorium and more
• Free breakfast options, juice, hot drinks and fruit
• Employee referral bonus (up to £2000!)
• Cycle to Work scheme
• Free game codes, game swag and merchandise
• Family-friendly leave available
• Christmas Saving Scheme
• Free parking
• Best-in-class tools and workflows so you can focus on creativity

Professional development and wellbeing

• Vitality Private Healthcare, discounts and rewards for you, your spouse and children (upon the successful completion of your 6 month probationary period) 
• Access to mental health and wellbeing support via Plumm (includes 4 free video therapy sessions per month for both the employee and up to 3 family members aged 18+), unlimited text therapy, courses, meditations
• A personalised development plan with dedicated support from our Learning team
• Access to an accredited Academy providing professional qualifications (and access to 500 UK discounts and offers via TOTUM when registered as a student) 
• A dedicated Workplace Experience team responsible for work environments, workplace and quality of employee life services to help foster collaboration, creativity and innovation
• In-studio wellbeing programmes and People team support

Team life 

• Free activities via our Bus Tours programme (where on occasion, partners and children are welcome to join you) 
• Many team events to celebrate team and game milestones
• Sponsored team activities including football, basketball, book club, movie club and more 
• Opportunity to contribute to our internal Employee Diversity and Equality Network

Application - We encourage anyone interested in this role to apply quickly as we may close this advert before the listed closing date if a high volume of applications is received. Current closing date for this advert is Sunday 13th October.

Selection - Interview stages are likely to take place the last 2 weeks of October TBC. At interview we’ll assess your discipline specific skills and knowledge, professional behaviours and values via an assessment and face to face interview

Ways to reach us

If you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact our Talent team at jobs@double11.com