QA Supervisor, VALORANT - Expressions

At Riot, we believe Quality is a set of values, practices, and behaviors that inform every part of the development process. By honing our craft of quality and demonstrating cross-discipline partnerships we help Riot sustainably craft excellent experiences for players, globally.

As a Supervisor of Quality Assurance for the Expressions Area on VALORANT, you will be accountable for the execution of the VALORANT test strategy within multiple cross functional scrum teams. As the Expressions Supervisor, you will manage QA efforts on the Premium Content and Store teams. As well as partner with cross functional teams that include Player Platforms, Player Support and Compliance to ensure cross area/discipline support for releasing high quality products. You will help shape and promote the vision of quality assurance across Riot, so that, "Gamers worldwide know that every experience they have with Riot will be a quality experience." You will report into the Quality Manager for the Expressions product area on VALORANT.

Responsibilities:

• Drive and support teams to identify measurable quality targets for their products and to meet or exceed those targets by building quality throughout the development process
• Guide and develop test approaches as a part of a larger product quality strategy
• Partner with craft leaders to identify and resolve technical/operational problems
• Manage QA efforts across multiple scrum teams with support from leadership
• Support QA Department goals and objectives through team implementation
• Be accountable for the efficiency and efficacy of QA for your product teams
• Manage QA individual contributors on your product teams
• Build, develop and maintain world-class QA talent

Required Qualifications:

• 3+ years Quality Assurance Experience, with experience tasking teams and QA professionals.
• Experience with product development pipelines and workflows
• Experience setting strategic goals for teams to execute
• Experience with test design, planning, and control
• Experience working with remote testing teams
• Defect database administration experience

Desired Qualifications:

• Experience in agile work systems
• Experience delivering GaaS on any platform
• ISTQB Foundation Level
• ISTQB Advanced Test Manager
• ISTQB Agile Tester or ICAgile Agile Testing (ICP-TST)
• Professional experience working on first-person shooters, or extensive engagement playing them

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!