Senior Software Engineer- DevOps

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role-
As a member of PayPal's Rate Limiting Platform Dev Ops team within the Developer Platform Engineering Organization, your work will play a crucial role in ensuring the availability, reliability, performance, and security of PayPal's systems. We are seeking a highly talented, enthusiastic, and motivated Dev Ops engineer to join our team, contributing to protect one of the most influential payment platforms in the world from various cyber-attacks. We expect you to collaborate with different stakeholders as this role involves engagement with multiple platform and security teams. You will be involved in all aspects of operations and maintenance, including deployment, monitoring, implementing security measures, testing, and managing production releases.
In this role, you will be responsible for maintaining, enhancing operational aspect of the platform that detects and mitigates abusive traffic. You will collaborate closely with engineers, architects, product owners, and SRE to deploy, test, and monitor changes in PayPal QA, Production and Staging Environments which impact millions of PayPal users globally.
The ideal candidate will have a strong foundation in DevOps and experience working with complex large-scale high impact services. Success in this role requires strong creative, analytical skills, attention to detail, and the ability to thrive in a fast-paced environment.

Meet our team
The Rate Limiter platform DevOps team at PayPal is essential for protecting the company from cyber-attacks such as DDoS and credential stuffing. This platform is responsible for rate-limiting all PayPal traffic, effectively stopping abusive traffic before it reaches the core services. Our team is dedicated to staying ahead of cyber threats by developing features that perform anomaly detection and enforce rate limiting. We advocate engineers by fully immersing ourselves in their journey, driving customer-centric innovation that safeguards PayPal from online fraud. Our platform comprises solutions designed to address real-world challenges related to Cyber Security. As part of our day-to-day work, we push the boundaries of innovation and dedication, ensuring we not only meet but surpass the cybersecurity challenges of the future.

Job Description:

Your way to impact

As a skilled DevOps Engineer, you will play a key role in operations, deployment and monitoring production changes responsible for rate limiting and anomaly detection at PayPal. Your work will directly enhance PayPal's threat detection and mitigation capabilities, improving the overall security and availability of PayPal's services.
In this role, you will interact with other teams to implement various mechanisms to protect applications from large-scale cyber-attacks, such as those from botnets and fraud networks. Leveraging your extensive operational expertise, you will work to minimize friction for legitimate traffic while ensuring that abusive traffic encounters maximum resistance, utilizing industry-standard practices and mechanisms.

Your day to day

In your day-to-day role you will:

• Respond, analyse, test, deploy and Monitor changes in production.

• Provide support to Dev and other PD teams to expand and implement new features and improve existing ones.

• Independently work on production environment to troubleshoot and resolve infrastructure-related issues, ensuring minimal downtime and business continuity.

• Implement best practices for securing production environments, containers, and applications.

• Work closely with development, QA, and security teams to ensure seamless integration and delivery of applications, implementing best practices for secure and scalable software deployment.

• Implement monitoring and alerting solutions to ensure the stability and reliability of the systems. Tools may include Splunk, observability, BigQuery etc.

• Become single point of contact and the focal point for accepting, collecting, sorting, ordering, and passing on incoming information for the reported incident events. Basic understanding of tools and processes used in incident detection and handling.

• Manage configuration and version control using Git or similar tools, ensuring consistency across environments.

• Must be able to multi-task, work in a fast-paced environment and participate in incident remediation as needed.

• Troubleshoot critical issues in a timely manner and recommend the root cause fixes for the issues.

• Responsible for personal development through enhancement of technical skills and active participation in the team function performance process

What do you need to bring-

• Bachelor’s or Master’s degree in Computer Science or Computer Engineering.

• 5+ years of relevant experience.

• Familiarity with scripting languages like Bash, Python, or PowerShell.

• Exceptional analytical, and decision making skills for taking right decisions during high impact incidents.

• Strong experience with Git  and collaborative code management practices.

• Familiarity with monitoring and logging tools like Datadog, Open Telemetry, and Splunk, and experience in monitoring production systems and incident management.

• Experience working with agile methodologies and collaborative cross-functional teams.

• Flexible and eager to learn new technologies and adapt quickly.

• Experience with a programming language a plus.

• Experience with containerization (Docker) and orchestration tools (Kubernetes) is a plus.

• Experience with cloud platforms, particularly AWS or Google Cloud is plus.

**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.