AES Guidewire Senior Business Analyst IND Senior Associate Consult

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Guidewire

Management Level

Senior Associate

Job Description & Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Guidewire Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Guidewire investment by managing the support and continuous transformation of their solutions in the areas of insurance solutions such as Policy Center, Billing Center and Claim Center as well as Guidewire analytics and data solutions.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Job Summary -   

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services (formerly Application Managed Services) team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their investment by managing the support and continuous transformation of their solutions in the areas of Guidewire Insurance suite of applications.

 

Minimum Degree Required (BQ) *:  

 Bachelor’s Degree 

 

Required Field(s) of Study (BQ):  

 

Preferred Field(s) of Study: 

 

Minimum Year(s) of Experience (BQ) *: US 

Minimum of 6 to 9 years of experience  

Certification(s) Preferred:  

PolicyCenter Business Analyst ACE

 

Preferred Knowledge/Skills *:  

 

Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member with focus on deep expertise, continuous execution, throughput and quality

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

• Deal effectively with ambiguous and unstructured problems and situations.

• Initiate open and candid coaching conversations at all levels.

• Move easily between big picture thinking and managing relevant detail.

• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realizes they are required.

• Contribute functional knowledge in your area of expertise.

• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

• Navigate the complexities of cross-border and/or diverse teams and engagements.

• Initiate and lead open conversations with teams, clients and stakeholders to build trust.

• Uphold the firm's code of ethics and business conduct.

• Follow risk management and compliance procedures.

• Work in a team environment that includes client interactions, manage accounts independently, and cross-team collaboration.

• Take up cross competency work and drive to COE activities.

• Willingness to work Second Shift (2 pm IST to 11 pm IST) to support US based clients

 

Along with the above, candidate should have ability to demonstrate: 

Demonstrates expert abilities providing technical solutioning for the Guidewire Suite of applications on premises and SaaS, with proven success executing and leading all aspects of complex engagements within the Guidewire product suite achieving on-time and on-budget delivery, as well as the following:

• Demonstrates expert abilities managing ITIL Processes; Tracking SLA’s, and contracting;

• Demonstrates advanced abilities providing solution strategy and Application Evolution Services (AES, formerly AMS) delivery as a Guidewire Functional Lead. Employees in the Functional Lead position should think of themselves and be regarded by the client as a trusted advisor and think strategically about how to create value using the Guidewire Suite of products;

• Demonstrates expert abilities with ITIL Incident and Problem management for the  Guidewire Suite of applications as it will be critical that Senior Business Analyst in this position are capable of navigating both business processes as well as enterprise solution perspectives at high level and holistic view;  

• Demonstrates expert abilities and/or a proven record of success in leading proposal development efforts; Senior Business Analyst in these positions should be capable of delivering Advisory-level work and be able to discuss future enhancements in Guidewire roadmap discussions with the client;

• With a focus on AES, demonstrates expert organization skills and abilities assisting clients in the support of Guidewire Suite solutions and improving business processes; and taking a proactive approach to quality; 

• Demonstrates expert abilities developing solutions based on common issues facing clients in all lines of the P&C Industries (e.g., Auto, Home, Commercial, Workman’s Comp, etc.).

• Demonstrates expert abilities identifying and addressing client needs by: Developing and sustaining impactful client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; Preparing and presenting complex written and verbal materials; and, Defining resource requirements, project workflow, budgets, billing and collection;

• Demonstrates expert abilities guiding team and motivating, creating a community of high performing professional consultants, creating an atmosphere of trust, leveraging diverse views, coaching staff, and encouraging improvement and innovation; 

• Senior Business Analyst will be responsible for utilization and learning perspective of the team. Mentoring and helping to upskill junior resources will be critical in this role;    

• Demonstrates intimate abilities and/or a proven record of success developing strategy as well as writing, communicating, facilitating, and presenting cogently; to and/or for all levels of industry audiences, clients and internal staff and management, such as presentation slides, practice marketing materials, change management plans and/or project plans, workshops and whitepapers, practice, methodologies and tools, policies and procedures, and/or other standard business communications;

• Be comfortable, thrive, and available during sustained period of time of instability with client's Guidewire solution and escalations; and,

• Key contributor and thought leader internally and externally with white papers, blogs, and training. 

Preferred Skills:

• Guidewire PolicyCenter, BillingCenter, ClaimCenter and ContactManager - leading requirement gathering sessions, conduct analysis, develop functional specifications and perform business walkthroughs;

• User story creation/updation, developing process flows, UI mock ups, and devloping data mapping in the standard Guidewire recommended user stories; 

• Familiarity with Use case, SWOT analysis, Mindmapping, PESTLE analysis; Product Designer

• Usage of Tools JIRA, Confluence, ServiceNow, Splunk, Datadog and familiarity with SQL 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date