Dark Store Supervisor - Milano

Warehouse Supervisor

Deliveroo Hop

Our Warehouse Supervisors are the beating heart of our daily operations on site. You will work closely with the management team to maximize customer satisfaction and ensure the smooth running of our Hop sites. You will be responsible for ensuring that all of our loyal customers receive their basic necessities as quickly as possible.

Initial 6-month fixed-term contract with the possibility of extension and conversion to a permanent contract.

Your responsibilities will include

• Supervise that all orders are picked up on time.
• Manage store openings and closures 
• Communicate with our riders to make sure deliveries are made promptly.
• Manage the shipping area and support the packaging of delivery orders to be sent to our customers.
• Ensure that all deliveries are scanned and that any appropriate complaints are recorded.
• Empty deliveries according to the procedure, paying attention to the accuracy of the positions of the products and the rotation of the dates.
• Ensure that inventory counts are accurate and that all areas are counted.
• Collaborate with our Assistant Warehouse Manager and Warehouse Manager to ensure the proper functioning of the site.
• Ensure that the warehouse remains clean and tidy at all times and that any hazards are addressed promptly.

Requirements

• Experience in a similar environment is preferred 
• Hourly flexibility
• Willingness to work 40-hour shifts per week
• Experience in achieving the targets
  
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