Delivery Advisor - Warsaw

1 Month ago • All levels

Job Summary

Job Description

As a Delivery Advisor at Tesla in Warsaw, you'll guide customers through the entire vehicle delivery process, ensuring a smooth and exceptional experience. Responsibilities include managing customer communication, coordinating with internal teams (Delivery Experience, Service), preparing all necessary documents, conducting vehicle handovers, resolving delivery issues, and meeting/exceeding delivery targets. You'll work with customers who have already purchased a Tesla, ensuring all paperwork is complete and expectations are set. Success hinges on strong customer service skills, attention to detail, problem-solving abilities, and effective communication in English and Polish.
Must have:
  • Guide customers through delivery process
  • Manage customer communication
  • Coordinate with internal teams
  • Prepare and verify documents
  • Conduct vehicle handovers
  • Resolve delivery issues
  • Meet delivery targets
  • Fluent in English and Polish
Perks:
  • Career development
  • Further education opportunities
  • Competitive salary and benefits
  • Tesla shares or CashAward
  • Health insurance
  • Employee discount

Job Details

What to Expect
As a Delivery Advisor at Tesla, you will be responsible for guiding customers through the delivery process and ensuring that they have a smooth and exceptional experience when they receive their Tesla vehicle.  

You're motivated, want to succeed, and be guided by Tesla's mission to accelerate the world's transition to sustainable energy. You'll be part of a larger sales and delivery team that works closely and flexibly together on all tasks. 

We offer 

Career development and further education: At Tesla, you have the opportunity for personal and professional development through regular performance reviews, targeted training measures and further education opportunities (e.g. high-voltage training, management training) 

Company culture: Immerse yourself in our inspiring company culture, where innovation, teamwork and passion are at the heart of everything 

Innovative projects and technologies: You'll have the chance to work on groundbreaking projects and technologies that help shape the future of the automotive industry and sustainable energy 

Benefits: You can expect a competitive salary and benefits package in addition to Tesla shares or a CashAward, you have access to our Health insurance program and you can profit by our Employee discount 

Committed team and positive working atmosphere: Work in a committed and motivated team that is characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy

What You’ll Do
  • Delivery process: You take over the customer as soon as the order has been placed and guide them through the delivery proces
  • Detail-oriented: You accompany customers who have made their purchase without prior interaction with Tesla by ensuring that all required documents are completed correctly and on time
  • Customer advice and support: You will communicate regularly with customers to set the right expectations and inform them about the current status of delivery deadlines, as well as clarify customer questions and concerns regarding the delivery process and find solutions to any problems that arise 
  • Plan and prepare: You will coordinate with other members of the Tesla team, including the Delivery Experience team and the service team, on a daily basis to ensure a seamless and exceptional customer journey 
  • Completion and handover: Your daily priority is to perform vehicle handovers and ensure that all customers are happy with their delivery and that any issues are resolved to their satisfaction  
  • Success-oriented: Meeting or exceeding delivery targets and key performance indicators should motivate you every day 
What You’ll Bring
  • Tesla's mission: You are passionate about Tesla's mission and our products and have the desire to share this enthusiasm with others 
  • Customer service: You have experience in dealing with customers, as well as excellent communication and social skills and the ability to build strong relationships 
  • Adaptable: You have strong operational skills and the ability to manage multiple tasks and priorities in a fast-paced environment 
  • Solution-oriented: You have good problem-solving skills and the ability to identify and solve potential problems before they arise 
  • Motivation: You have attention to detail and a focus on accuracy 
  • Language skills: You can communicate, read and write fluently in English and local language 
  • Eligible: You have a valid driver's license  

Similar Jobs

ByteDance - Machine Learning Engineer-Model Serving Infrastructure (AML-Engine)

ByteDance

San Jose, California, United States (On-Site)
3 Months ago
Sinch - Assistant Manager - Customer Success

Sinch

Maharashtra, India (On-Site)
2 Months ago
The Pokemon Company International - Manager, Software Engineering

The Pokemon Company International

Bellevue, Washington, United States (Hybrid)
2 Months ago
hawkeyeinnovations - Student Placement: iHAWK (Cricket) Systems Operator 2025/26

hawkeyeinnovations

Basingstoke, England, United Kingdom (Hybrid)
1 Month ago
Nagarro - Associate Staff Engineer, Fastappdev (Mendix)

Nagarro

Pune, Maharashtra, India (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Avanee Mobile Apps LLP - Motion Designer for Mobile Game Video Pitch

Avanee Mobile Apps LLP

India (On-Site)
6 Months ago
Hasbro - Co-op - Global Supply Planning (Jan - Aug 2025)

Hasbro

Pawtucket, Rhode Island, United States (On-Site)
3 Months ago
Luxoft - Senior Data Ops Engineer

Luxoft

Poland, Ohio, United States (Remote)
2 Months ago
Futurum Technology  - IT Sales Partner UK

Futurum Technology

(Remote)
2 Months ago
Hitachi - MS Dynamics CRM Technical- Power Portals

Hitachi

Hyderabad, Telangana, India (On-Site)
3 Months ago
Paypal - Head of Large Enterprise Marketing

Paypal

New York, New York, United States (Hybrid)
4 Months ago
The Walt Disney Company - Design Manager, APAC Creative

The Walt Disney Company

Minato City, Tokyo, Japan (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Ząbki, Masovian Voivodeship, Poland

PAPAYA - Backend Engineer

PAPAYA

Warsaw, Masovian Voivodeship, Poland (Hybrid)
2 Months ago
PwC - Expert | Cost Controlling in Infrastructure Managed Services

PwC

Warsaw, Masovian Voivodeship, Poland (Hybrid)
4 Months ago
Evolution - QA Engineer (Game Team)

Evolution

Warsaw, Masovian Voivodeship, Poland (Hybrid)
4 Months ago
Keywords Studios (Player Support) - Research Associate - AI

Keywords Studios (Player Support)

Silesian Voivodeship, Poland (Hybrid)
1 Month ago
Playtika - Java Tech Lead

Playtika

Poland (Hybrid)
3 Months ago
Google - Software Engineer, Infrastructure, Commerce

Google

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Month ago
Easy Brain - Recruiter

Easy Brain

Warsaw, Masovian Voivodeship, Poland (Hybrid)
3 Months ago
Activision - Audio Director

Activision

Warsaw, Masovian Voivodeship, Poland (On-Site)
2 Months ago
Activision - Technical QA Analyst

Activision

Warsaw, Masovian Voivodeship, Poland (On-Site)
2 Months ago
Eleven Labs - Android Developer

Eleven Labs

Warsaw, Masovian Voivodeship, Poland (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Utrecht, Utrecht, Netherlands (On-Site)

Brno, South Moravian Region, Czechia (On-Site)

Uusimaa, Finland (On-Site)

London, England, United Kingdom (On-Site)

Raisio, Southwest Finland, Finland (On-Site)

Saxony-Anhalt, Germany (On-Site)

Hasselt, Flanders, Belgium (On-Site)

Dortmund, North Rhine-Westphalia, Germany (On-Site)

Tyrol, Austria (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug