The Tesla Delivery Operations Specialist is responsible for supporting the Delivery Advisor team in providing a best-in-class ownership experience for Tesla customers. This role involves managing customer documents (IDs, etc.), coordinating with customs and government departments, and working with registration vendors to ensure timely and efficient license plate acquisition. The Specialist also updates the CRM system, supports the Delivery Manager, contributes to process improvements, assists with EV tax refund processes, and keeps abreast of industry best practices. Post-delivery responsibilities include managing customer after-service requests. The role demands strong organizational skills, meticulous attention to detail, and effective communication to ensure seamless customer transitions.