Global Solutions Manager
Job Summary
Job Description
The Global Solutions Manager will secure the technical win in each sales opportunity and provide technical consulting and solutions for new complex integrations to partners. This role involves building strong relationships with partners to solve their challenges in the gaming industry. Responsibilities include solution design, partnering with product and engineering teams, gathering requirements, defining commercial strategies, and acting as a thought leader in payment technologies. The role requires communication of partner feedback to enhance solutions and improve partner experience.
Must have:
- Experience in customer-facing roles, ideally with a technical sales context.
- Confidence working with customers and proposing architectures and driving business outcomes.
- Experience in entire lifecycle from requirements to maintenance and support.
- In-depth knowledge of payment or gaming solutions.
- Strong interpersonal, organizational, and problem-solving skills.
- Experience working in a global organization with complex relationships.
Perks:
- Wellness Boost: Resources for physical and mental well-being.
- Customized Benefits: Tailor your benefits with our flexible plan.
- Growth Opportunities: Unlock your potential through clear progression paths.
- Skill Development: Access training resources to fuel your growth.
- Volunteer Time Off: Paid time off for volunteering.
- Family Support: Paid Family Care Leave.
2 skills required
Job Details
What We Do
Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including Activision, Bigo, Electronic Arts, Moonton, and Riot Games—to grow their revenue and audiences worldwide.
Our suite of solutions includes Custom Commerce, a fully customizable web store; Codapay, enabling seamless direct payments through API integration on publishers’ websites; Codashop, the go-to marketplace for millions of gamers to purchase in-game content; and Distribution, extending Codashop content through our network of trusted commerce partners.
Headquartered in Singapore with a team of 400+ Codans, Coda has been recognized as an industry leader, named an APAC High Growth Company (2023) by Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader on Fortune’s Fintech Innovation Asia list (2024), and listed among The Straits Times Fastest Growing Fintechs (2024).
Commercial Team at Coda
The mission of Coda’s Commercial Team is to ensure the success of Coda by committing ourselves to the success of our digital content and service partners. The Commercial Team achieves this mission by leading the development and growth of global Publishing Partnerships (deployment of situationally dependent monetization solutions to expand revenue and margin for Coda’s gaming and creator partners), Payment Partnerships (execution and management of payment channel relationships that provide access to both payment methods and promotional reach), and Distribution Partnerships (execution of partnerships that expand the reach of distribution, monetization and promotional efforts conducted on behalf of gaming and creator partners).
About the Role:
We are seeking an experienced and strategic Global Solutions Manager to secure the technical win in each sales opportunity, provide technical consulting and solutions for new complex integrations to our partners. This position plays a pivotal role in scaling our business globally by partnering with Sales to build strong relationships with our partners to solve their challenges. The ideal candidate will be a seasoned technical professional with deep expertise in the area of payment in the gaming industry
Responsibilities:
- Participate in the solution design and implementation of core and emerging products
- Partner closely with the product and engineering teams to understand the product architecture, APIs, features, and how they map to partner needs.
- Collaborate with key stakeholders to gather requirements, assess current systems, and define a commercial strategy aligned with organizational objectives.
- Act as a thought leader in payment technologies, providing insights on trends, methodologies, and advancements in the field.
- Conduct training sessions and workshops to educate teams on Payment capabilities and implementation strategies.
- Partner closely with commercial teams to ensure all technical issues are making progress, blockers are being addressed, and resolutions are happening to ensure seamless communication and build customer trust.
- Communicate pain points and feedback from partners with product development teams to enhance our solutions and overall partner experience
Requirements:
- Experience in customer-facing roles, ideally with a technical sales context.
- Confidence working with customers and proposing on architectures and driving business outcomes to all levels
- Experience in the entire lifecycle from gathering and understanding business requirements to design to technology evaluation to pilot program to implementation to production maintenance and support
- In-depth knowledge of payment or gaming solutions.
- Strong interpersonal, organizational, and problem-solving skills, with excellent written and verbal communication abilities.
- Experience working in a matrixed, global organization and navigating complex stakeholder relationships.
Working at Coda
With Codans spread across over 20 countries worldwide, our fast-paced, challenging, and highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact.
If you have a passion for pushing boundaries and thrive on continuous improvement through experimentation, we would love to hear from you!
Our Perks*
Wellness Boost: Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Well-being Program - because you matter!
Customized Benefits: Tailor your benefits with our flexible plan.
Growth Opportunities: Unlock your potential through clear progression paths.
Skill Development: Access training resources to fuel your personal and professional growth.
Volunteer Time Off: Enjoy paid time off to make a difference in the world through volunteering.
Family Support: Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.
*Benefits are reviewed and updated on a yearly basis
We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.
Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!
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About The Company
Coda is a global leader in out-of-app monetization and commerce solutions, trusted by over 300 publishers to drive revenue growth and deepen customer engagement. With access to 90% of the world’s preferred payment methods, Coda connects digital businesses to more than 200 million paying users worldwide.
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