Growth Manager (Community)

10 Hours ago • All levels

Job Summary

Job Description

The Growth Manager (Community) for the DACH region will be responsible for managing and growing OKX's social media presence, primarily on platforms like X (formerly Twitter), TikTok, and Meta. This role involves actively monitoring and moderating forums, such as Telegram, to engage with the community and provide support. The manager will also organize both online and in-person events, collaborate with internal teams, conduct AMAs and surveys, and track crypto trends to provide insights on market developments and community feedback. Additionally, the manager will source KOLs and affiliate leads, collaborate with internal departments for campaign objectives, and suggest new ways to promote company offerings. The role requires the ability to work flexible hours to interact frequently with the crypto community. This role will be driving OKX's growth by increasing brand awareness and driving user acquisition within the DACH region, engaging with the community, and providing exceptional support.

Must have:

Relevant experience in community management and/or customer support
Experience with social media channels (Twitter/X, Telegram, TikTok and Instagram)
Exceptional communication skills in English and German
Strong understanding of cryptocurrency/blockchain terminologies

Good to have:

Experience working across time zones and cross-cultural teams
Previous experience at a crypto exchange
Passionate about blockchain technology and the crypto space

Perks:

Competitive total compensation package
L&D programs and Education subsidy for employees' growth
Various team building programs and company events

2 skills required

2 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

market-research

Job Details

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

What You’ll Be Doing

Drive the German-speaking OKX social calendar, manage and grow our social media channels, among others X, Tik Tok, and Meta.
Actively monitor and moderate our forums (mostly Telegram), keeping conversations active by engaging and supporting the community
Organize online as well as IRL events, collaborating with internal teams to build a truly unique community for our users. Conduct AMAs as well as product and service surveys.
Track crypto trends, gather insights, and explore new platforms to shape how OKX connects with its community. Provide insights on market trends, memes, and crypto culture while collecting community feedback to help shape our strategies.
Source KOL and affiliate leads.
Collaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.
Suggest new ways to promote company offerings to the community and to reach measurable value.

What We Look For In You

Relevant experience in community management and/or customer support
Previous experience with key social media channels (Twitter/X, Telegram, TikTok and Instagram, ideally focused on vertical video)
Exceptional communication skills in English and German
Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures
Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible