Intern, Windows

Job Responsibilities

The ideal candidate will be a motivated and adaptable IT professional with foundational knowledge in Microsoft technologies and a willingness to grow in a multifaceted infrastructure environment. Key responsibilities include:

Core Technical Responsibilities

• Administer and support Microsoft Windows Server platforms (2008/2012/2016/2019), ensuring system stability, performance, and security.
• Manage and maintain Active Directory, Group Policy Objects (GPOs), DNS, and DHCP configurations.
• Assist in the deployment, configuration, and troubleshooting of Windows-based services and infrastructure components.
• Apply security patches and updates using tools such as SCCM and BigFix, ensuring compliance with organizational standards.
• Monitor and remediate vulnerabilities and threats across the infrastructure, working closely with the cybersecurity team.

Infrastructure & Operations

• Support and maintain VMware virtual environments and HP blade server infrastructure, including performance tuning and capacity planning.
• Participate in infrastructure upgrades, end-of-life (EOL) migrations, and cloud migration initiatives.
• Provide shift-based and weekend support, including on-call duties as required to ensure 24/7 operational coverage.
• Collaborate with cross-functional teams to support project implementations and business-as-usual (BAU) operations.

Automation & DevSecOps

• Learn and adopt DevSecOps practices, including the use of GitLab, CI/CD pipelines, and infrastructure as code (IaC).
• Contribute to automation initiatives using scripting languages (e.g., PowerShell, Python) to streamline repetitive tasks and improve operational efficiency.
• Assist in the development and maintenance of automated patching, monitoring, and reporting solutions.

Monitoring & Reporting

• Monitor the ServiceNow ticket queue, respond to incidents and service requests in a timely manner, and escalate as needed.
• Generate and deliver monthly patching and compliance reports, collaborating with local and global teams to resolve outstanding issues.
• Track and report on system health, performance metrics, and capacity utilization.

Professional Development

• Continuously learn and embrace new technologies, tools, and methodologies relevant to the role.
• Participate in training sessions, knowledge-sharing activities, and team meetings to stay current with industry trends and internal standards.

Process & Compliance

The candidate is expected to adhere to ITIL best practices for incident, problem, and change management, ensuring a structured and efficient approach to IT service delivery. They must operate within established cybersecurity guidelines and compliance frameworks to maintain secure, reliable, and auditable systems. Additionally, the individual should maintain accurate and up-to-date documentation for all systems, processes, and procedures to support transparency, continuity, and operational excellence.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.