Principal Product Manager, Copilot

3 Months ago • 8 Years + • Artificial Intelligence

Job Summary

Job Description

As a Principal Product Manager for Copilot Business Chat at Microsoft, you'll drive the creation of AI-powered experiences leveraging enterprise data to boost user productivity. This involves defining the product roadmap, prioritizing features, collaborating with engineering and data science teams, and ensuring ethical AI practices. You'll utilize advanced AI measurement techniques, synthesize customer feedback, and lead cross-functional teams to develop and launch new AI capabilities. The role requires experience in building AI/ML-powered software products and managing large-scale AI projects. You'll be responsible for ensuring scalability, quality, and compliance with Microsoft's best practices for AI safety, security, and privacy. The role is based in Mexico, offering remote work flexibility within the country.
Must have:
  • 8+ years experience in product/program management, software development, or AI/ML
  • Experience managing large-scale AI projects
  • Ability to collaborate with engineering and data science teams
  • Track record of shipping successful products (preferably with AI/ML components)
Good to have:
  • Master's degree in technology or business
  • Strong understanding of AI/ML technologies (LLM, RAG, Semantic Search)
Perks:
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

Job Details

Overview

Joining our team means working on cutting-edge AI technology that transforms the way millions of people work daily. As part of the Microsoft 365 #Copilot Business Chat team, you’ll have the opportunity to shape the future of AI productivity tools, collaborate with global AI thought leaders, and accelerate your career in one of the fastest-growing areas of technology. 

As a Principal Product Manager for #Copilot Business Chat, you will drive the creation of AI-powered experiences that leverage enterprise data to help users find information, generate content, and unlock their productivity. Your contributions will directly impact how millions of users worldwide interact with AI to unlock their productivity, redefining the future of work. 

We are looking for candidates with experience building AI/ML-powered software products, but we welcome individuals from diverse backgrounds in software, business, or academia with a proven track record of success. This role is based in Mexico, offering the flexibility to work remotely within Mexico or from our Mexico City office, with opportunities to collaborate globally. 

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our employees embody a growth mindset, innovate to empower others, and collaborate to achieve shared goals. We uphold our values of respect, integrity, and accountability, fostering an inclusive culture where everyone can thrive.  

Qualifications

Required Qualifications:

  • Bachelor's Degree AND 8+ years experience in product/service/project/program management, software development, data science or AI/ML.  
    • OR equivalent experience. 

Other Requirements:

 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Master's degree in technology or business.  
  •  Strong understanding of AI and machine learning technologies (including LLM, RAG, Semantic Search), trends, and opportunities. 
  • Experience managing large-scale AI projects, including data labeling, evaluation techniques, and deploying AI/ML-driven products to production. 
  • Ability to collaborate effectively with engineering and data science teams to understand technical constraints and opportunities. 
  • Track record of shipping successful products, preferably involving AI/ML components. 
  • Experience with AI product metrics, KPIs, and performance evaluation.  

 

#M365CORE #Copilot  

Responsibilities

  • Drive the creation of enterprise-scale AI systems, ensuring scalability, quality, and ethical AI practices across all phases of development. 
  • Identify opportunities to apply the latest advancements in generative AI and information retrieval to enhance Copilot’s capabilities. 
  • Lead cross-discipline teams, including engineering, data/AI scientists, and designers, to build new AI capabilities from conception through defining requirements, development, evaluation, and launch. 
  • Define the roadmap for the feature areas you lead, prioritize the backlog, and collaborate with Engineering to make informed tradeoffs. 
  • Establish product success metrics using advanced AI measurement techniques and conduct experiments to drive metric improvements. 
  • Synthesize customer feedback from qualitative and quantitative sources to guide product investments and continuously enhance the Copilot experience. 
  • Ensure compliance with Microsoft best practices for AI safety, security, and privacy.  
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect

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