Job Description
The Process Analyst will perform medium-complexity operational tasks, focusing on structured data analysis, information consolidation, and supporting the implementation of process improvements. Key responsibilities include researching and consolidating information for reports, structuring materials for Critical Analysis Meetings (RACs), managing performance indicators, and developing action plans for goal deviations. The role also involves direct support in developing new performance indicator proposals, including data collection, system input, and results analysis.
Must Have:
- Perform medium-complexity operational tasks, supporting structured data and information analysis.
- Consolidate surveys and support the development of solutions for routine and process management improvements.
- Research, structure, and consolidate information for documents, reports, and opinions related to routine and process management.
- Promote consolidation, review, and availability of information for validation by high-complexity professionals and managers.
- Structure material for Critical Analysis Meetings (RACs) and manage performance indicators and departmental goals.
- Analyze historical and current indicator behavior, structuring a prospective view of results with action plans for deviations.
- Provide direct support in developing performance indicator proposals, including input collection, system feeding, and analysis.
- Hold a degree in Administration, Engineering, Accounting, Law, Economics, IT Analysis, IT Administration, or related fields.
- Possess a minimum of 4 years of experience in the role's activities.
- Experience in Business Management, Strategic Management, Results-Oriented Management, Agile Management, or Process Management.
Perks:
- Inclusive culture valuing diversity in all expressions.
- Internal committees for inclusion and social responsibility (e.g., Women, People with Disabilities, Black People, LGBTQIAPN+, Parenthood, Generations).
- Opportunities open to everyone.
MANDATORY REQUIREMENTS
RESPONSIBILITIES
- Perform operational tasks of medium complexity, being responsible for the support and execution of structured data and information analysis, in the consolidation of surveys, in addition to supporting and eventually guiding the execution of activities related to the development of solutions and implementation of improvements in the routine and process management of the Executive Management.
- Research, structure, and consolidate information for the composition of documents, reports, and opinions related to the management of routines and processes, promoting the consolidation, review, and availability for final evaluation and validation by professionals working on high-complexity demands and the CONTRACTED company's lead manager, as well as managers and specialists.
- Responsible for structuring the material for RACs (Critical Analysis Meetings) and managing and controlling the performance indicators and goals of the departments, with alerts, surveying the history and behavior of indicators and goals, performing critical analysis and structuring the prospective evolutionary vision of results throughout the year, with a proposed action plan in case of deviations or risks of meeting the goal, whose content and formatting must be previously evaluated and validated by the lead manager before being presented to managers and specialists in the respective managerial results RACs.
- Direct support in structuring and developing performance indicator proposals, including, but not limited to, collecting inputs, feeding systems, analyzing results, preparing materials for managerial validation, and reviewing inputs.
EDUCATION
- Graduation: Administration, Engineering, Accounting, Law, Economics, Information Technology Analysis, Information Technology Administrator, or related fields.
EXPERIENCE:
- Minimum of 4 years of experience with the activities of the position.
- Experience in the following specialties: Business Management, Strategic Management, Results-Oriented Management, Agile Management, Process Management, or other related areas, provided they are validated by contractual management.
About CAPCO:
At Capco, we promote an inclusive culture. We value diversity in all its expressions.
We think, together, always about diverse inclusion and social responsibility actions through internal committees managed by our internal community, such as groups for Women, People with Disabilities, Black People, LGBTQIAPN+, Parenthood, Generations, among others.
Our opportunities are open to everyone!!!
#LifeAtCapco
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