Retention Manager

6 Months ago • All levels • Community Management

Job Summary

Job Description

Playtika is seeking a talented Retention Manager to join its growing team. In this role, you will be responsible for managing, monitoring, and improving retention KPIs using various channels including emails, push notifications, and social media. You will also establish and improve protocols in outbound channels, automate retention systems, integrate AI tools, and formulate social media strategies aligned with performance goals. You will work closely with internal and external stakeholders to achieve business objectives. The ideal candidate will have proven experience in managing CRM systems, strong analytical skills, and experience in managing social channels.
Must have:
  • Proven experience managing CRM systems
  • Strong skills in numbers, business orientation, reports, and data analysis
  • Ability to analyze information and draw conclusions
  • Ability to work with multiple interfaces within the organization
  • Go-getter with a passion for growth
  • Team player
Good to have:
  • Proven experience managing social channels

Job Details

Join us at Playtika (NASDAQ: PLTK), where we're driven by the belief life needs play. We’re on a mission to deliver infinite ways to play using cutting-edge technologies like AI and machine learning to craft immersive experiences that connect, inspire and entertain millions of players worldwide. 

From our start as a small mobile games company founded in Israel to our current position as a publicly traded company and industry leader, we continue to be a dominant force in interactive entertainment. With a diverse portfolio of award-winning, category-leading Casual and Social Casino-themed games, including nine of the top 100 highest-grossing mobile games in the US, we're setting the standard for excellence. 

Our success story is co-authored by a dynamic team of storytellers, strategists, creators and data scientists who thrive on innovation. We are home of the best, advancing an inclusive culture that embraces our core values and reflects our agile DNA. 

With a strong financial foundation, disciplined operations, unwavering player-focused approach and  relentless can-do spirit, we're well-positioned for sustained growth. If you're ready to join the driving force behind the evolution of interactive entertainment, we invite you to come play with us.  

Responsibilities:

 

  • Managing, monitoring, and improving our retention KPIs using the retention channels of the game, including emails, push notifications, and social media.
  • Establishing protocols in the outbound channels of the game alongside improving existing protocols.
  • Automating retention systems and integrating AI tools.
  • Formulating a social media strategy according to performance and goals.
  • Working with internal and external interfaces to achieve business objectives.

 

Requirements:

 

  • Proven experience in managing CRM systems - a must-have.
  • Strong skills in numbers, business orientation, reports, and data analysis - a must-have.
  • Proven experience in managing social channels - a major benefit.
  • Ability to analyze information and draw conclusions.
  • Ability to work with many interfaces within the organization.
  • A go-getter who can move mountains.
  • A team player with passion and a hunger for growth.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

If you feel the above describes you perfectly - Apply now! 

Employee at Playtika? Click here -

Similar Jobs

Google - Software Engineer III, Infrastructure, Conduit Flume Pipelines

Google

Zürich, Zurich, Switzerland (On-Site)
2 Weeks ago
Google - Software Engineer III

Google

Kirkland, Washington, United States (On-Site)
2 Days ago
Playtika - Java Developer

Playtika

Ukraine (On-Site)
5 Months ago
sitecore - Software QA Engineer (Sitecore Send)

sitecore

Athens, Greece (On-Site)
1 Month ago
Google - Senior UX Designer, Trust, Core

Google

New York, New York, United States (On-Site)
2 Days ago
Socialpoint - Senior Community Manager

Socialpoint

Barcelona, Catalonia, Spain (Hybrid)
2 Weeks ago
Ubisoft Blue Byte - Community Advocacy Manager

Ubisoft Blue Byte

Düsseldorf, North Rhine-Westphalia, Germany (On-Site)
2 Weeks ago
Niantic - Pokémon Go Social Engagement, APAC Operations Manager

Niantic

Tokyo, Japan (Hybrid)
2 Weeks ago
ADHOUSE - Senior Performance Marketer (Wien/remote)

ADHOUSE

Vienna, Vienna, Austria (Hybrid)
8 Months ago
DraftKings - Senior Associate, Community

DraftKings

United States (Remote)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Scale AI - Machine Learning Research Scientist / Research Engineer, LLM Evaluation

Scale AI

San Francisco, California, United States (On-Site)
1 Day ago
LeoVegas - Technical Accountant

LeoVegas

Sliema, Malta (On-Site)
6 Months ago
ByteDance - Research Scientist Graduate (Foundation Models for Science - ByteDance Research) - 2025 Start (PhD)

ByteDance

San Jose, California, United States (On-Site)
6 Months ago
Axinous - Tax Manager - US

Axinous

Hyderabad, Telangana, India (Remote)
2 Months ago
Google - Staff Software Engineer, Core, Dagger

Google

Mexico City, Mexico City, Mexico (On-Site)
1 Week ago
The Walt Disney Company - Executive Assistant II

The Walt Disney Company

Seattle, Washington, United States (On-Site)
2 Weeks ago
Eleven Labs - Sales Development Representative - Mexico

Eleven Labs

Mexico (Remote)
1 Month ago
sitecore - Senior Director/VP Analyst Relations

sitecore

(Remote)
1 Month ago
2K - Expert Gameplay Animation Engineer

2K

Vancouver, British Columbia, Canada (Hybrid)
6 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Israel

NVIDIA - STA Backend Engineer

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
2 Months ago
Varonis  - Low-level Engineer (Linux)

Varonis

Herzliya, Tel Aviv District, Israel (Hybrid)
1 Month ago
Google - Software Engineer II, Filestore Control Plane

Google

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
2 Weeks ago
NVIDIA - Senior Chip Design Engineer

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
2 Months ago
Varonis  - Backend Engineer

Varonis

Herzliya, Tel Aviv District, Israel (Hybrid)
4 Months ago
NVIDIA - Software Manager, Golang Kubernetes

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
2 Months ago
AppLovin - Business Development Manager, eCommerce

AppLovin

Herzliya, Tel Aviv District, Israel (On-Site)
7 Months ago
Entrata - Backend Developer

Entrata

Tel Aviv-Yafo, Tel Aviv District, Israel (Hybrid)
6 Months ago
Google - CPU Hardware Emulation Engineer

Google

Haifa, Haifa District, Israel (On-Site)
2 Days ago
NVIDIA - Senior DFT Verification Engineer

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Community Management Jobs

GamePoint - Game Community Manager German Speaker

GamePoint

The Hague, South Holland, Netherlands (On-Site)
3 Months ago
ByteDance - Category Management, Lifestyle (Philippines E-Commerce)

ByteDance

Manila, Metro Manila, Philippines (On-Site)
6 Months ago
Garena - KOL & Community Manager - Contractor

Garena

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
2 Weeks ago
Sandbox VR - Brand Ambassador

Sandbox VR

Singapore (On-Site)
6 Months ago
Tencent - Game Operation Intern

Tencent

(On-Site)
2 Months ago
GamePoint - Chat Operator / Game Support

GamePoint

The Hague, South Holland, Netherlands (On-Site)
1 Month ago
Tencent - UGC Operator - PUBG Mobile

Tencent

Shenzhen, Guangdong Province, China (On-Site)
2 Months ago
Ubisoft - Community Advocacy Manager

Ubisoft

Düsseldorf, North Rhine-Westphalia, Germany (On-Site)
3 Weeks ago
Twitch - Senior Manager - Corporate Communications

Twitch

Irvine, California, United States (On-Site)
3 Months ago
2K - Mobile LiveOps Marketing Manager, Japan

2K

Tokyo, Japan (Hybrid)
9 Months ago

Get notifed when new similar jobs are uploaded

About The Company

For a decade Playtika has been a pioneer in the games industry with more than 34 million monthly active users across a portfolio of casual games titles. We were among the first to offer free-to-play games on social networks, and shortly after, on mobile platforms. Playtika creates disruptive gaming experiences that are reshaping the gaming landscape using cutting-edge technologies in Live-Ops, Data Analytics and Performance Marketing. As a digital entertainment powerhouse, Playtika processes 9TB of data daily. Our creative team translate data-driven insights into customized story lines that deliver exciting challenges and surprising thrills, at every twist and every turn. We move fast, seizing new opportunities, pushing boundaries and leveraging the technology and talent we’ve acquired along the way. At Playtika, we are storytellers and coders, artists and data-scientists, explorers and strategists. We don’t just build games, we bring them to life. We create infinite ways to play. Headquartered in Herzliya, Israel, Playtika has over 3700 employees in offices worldwide including Ramat Gan, Berlin, , Warsaw, Vienna, Helsinki, Chicago, Las Vegas, Santa Monica, Sydney, Kyiv, Bucharest, Minsk, Dnepr, and Vinnytsia.

Ukraine (On-Site)

Netherlands (Hybrid)

Poland (Hybrid)

Romania (Hybrid)

Netherlands (Hybrid)

Netherlands (Hybrid)

Ukraine (On-Site)

View All Jobs

Get notified when new jobs are added by Playtika

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug