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Retention Manager

Retention Manager

1 Month ago • All levels • Community Management

About the job

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Job Description

Playtika is seeking a talented Retention Manager to join its growing team. In this role, you will be responsible for managing, monitoring, and improving retention KPIs using various channels including emails, push notifications, and social media. You will also establish and improve protocols in outbound channels, automate retention systems, integrate AI tools, and formulate social media strategies aligned with performance goals. You will work closely with internal and external stakeholders to achieve business objectives. The ideal candidate will have proven experience in managing CRM systems, strong analytical skills, and experience in managing social channels.

Must have:

Proven experience managing CRM systems
Strong skills in numbers, business orientation, reports, and data analysis
Ability to analyze information and draw conclusions
Ability to work with multiple interfaces within the organization
Go-getter with a passion for growth
Team player

Good to have:

Proven experience managing social channels

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Join us at Playtika (NASDAQ: PLTK), where we're driven by the belief life needs play. We’re on a mission to deliver infinite ways to play using cutting-edge technologies like AI and machine learning to craft immersive experiences that connect, inspire and entertain millions of players worldwide.

From our start as a small mobile games company founded in Israel to our current position as a publicly traded company and industry leader, we continue to be a dominant force in interactive entertainment. With a diverse portfolio of award-winning, category-leading Casual and Social Casino-themed games, including nine of the top 100 highest-grossing mobile games in the US, we're setting the standard for excellence.

Our success story is co-authored by a dynamic team of storytellers, strategists, creators and data scientists who thrive on innovation. We are home of the best, advancing an inclusive culture that embraces our core values and reflects our agile DNA.

With a strong financial foundation, disciplined operations, unwavering player-focused approach and relentless can-do spirit, we're well-positioned for sustained growth. If you're ready to join the driving force behind the evolution of interactive entertainment, we invite you to come play with us.

Responsibilities:

Managing, monitoring, and improving our retention KPIs using the retention channels of the game, including emails, push notifications, and social media.
Establishing protocols in the outbound channels of the game alongside improving existing protocols.
Automating retention systems and integrating AI tools.
Formulating a social media strategy according to performance and goals.
Working with internal and external interfaces to achieve business objectives.

Requirements:

Proven experience in managing CRM systems - a must-have.
Strong skills in numbers, business orientation, reports, and data analysis - a must-have.
Proven experience in managing social channels - a major benefit.
Ability to analyze information and draw conclusions.
Ability to work with many interfaces within the organization.
A go-getter who can move mountains.
A team player with passion and a hunger for growth.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you feel the above describes you perfectly - Apply now!

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About The Company

Playtika

98 Active Jobs

For a decade Playtika has been a pioneer in the games industry with more than 34 million monthly active users across a portfolio of casual games titles. We were among the first to offer free-to-play games on social networks, and shortly after, on mobile platforms. Playtika creates disruptive gaming experiences that are reshaping the gaming landscape using cutting-edge technologies in Live-Ops, Data Analytics and Performance Marketing. As a digital entertainment powerhouse, Playtika processes 9TB of data daily. Our creative team translate data-driven insights into customized story lines that deliver exciting challenges and surprising thrills, at every twist and every turn. We move fast, seizing new opportunities, pushing boundaries and leveraging the technology and talent we’ve acquired along the way. At Playtika, we are storytellers and coders, artists and data-scientists, explorers and strategists. We don’t just build games, we bring them to life. We create infinite ways to play. Headquartered in Herzliya, Israel, Playtika has over 3700 employees in offices worldwide including Ramat Gan, Berlin, , Warsaw, Vienna, Helsinki, Chicago, Las Vegas, Santa Monica, Sydney, Kyiv, Bucharest, Minsk, Dnepr, and Vinnytsia.