Salesforce Consultant - Associate/Senior Associate

2 Months ago • All levels

Job Summary

Job Description

As a Salesforce Consultant, you will manage challenging business transformation projects for major players in the Automotive & Industrial Manufacturing, Consumer Markets, Energy & Utilities, Financial Services, and Telco & Media sectors. You will streamline and re-engineer internal processes. You will be part of the Salesforce Team, helping clients improve the Customer experience, undertake digital transformation processes, and generate measurable results using Salesforce technologies, a market leader in CRM and digital marketing. You will contribute to the quality of services offered to clients. You will be accompanied by experienced colleagues and continuous, tailored training.
Must have:
  • Experience in CRM projects with integrations to other systems (e-commerce, POS, DWH).
  • Design and implementation of Salesforce Sales and Service Cloud solutions.
  • Knowledge of Salesforce or other CRM platforms (Zendesk, Pegasystems, etc.).
  • Knowledge of Digital Marketing, Sales Automation, Customer engagement & Customer Journey design.
  • Knowledge of digitalization of sales, marketing, or customer service processes.
  • Fluent in English (spoken and written).
Good to have:
  • Accepting Feedback, Active Listening, Application Software, Business Model Development
  • Business Process Modeling, Business Systems, Communication, Developing Training Materials
  • Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration
  • Enterprise Software, Implementation Research, Implementation Support, Implementing Technology
  • Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure
  • Optimism, Process Standardization, Project Architecture, Project Budgeting

Job Details

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Associate

Job Description & Summary

Trasforma le tue aspirazioni professionali in una storia di successo, entra in PwC come:

Salesforce Consultant - Associate/Senior Associate

Your Perspectives

Gestirai sfidanti progetti di trasformazione del business dei principali players in ambito Automotive & Industrial Manufacturing, Consumer Markets, Energy & Utilities, Financial Services, Telco & Media attraverso l’efficientamento e la reingegnerizzazione dei processi interni.

Grazie all’accesso alle vaste competenze del nostro network internazionale, potrai dare spazio alle tue idee e fornire il contributo innovativo che hai sempre desiderato.

Farai parte del nostro Team Salesforce, aiutando la nostra clientela a migliorare l'esperienza Customer, intraprendere processi di trasformazione digitale e generare risultati misurabili sfruttando le tecnologie di Salesforce, leader di mercato nel CRM e nel marketing digitale.

Your unique strengths

  • Aver preso parte a progetti di CRM con integrazioni rispetto ad altri sistemi (ecommerce, POS, DWH, altri sistemi legacy)

  • Progettazione e implementazione di soluzioni Salesforce Sales e Service Cloud (configurazione console, assegnazione e classificazione richieste di supporto, costruzione processi automatizzati, reporting, ...) ​

  • Conoscenza ed esperienza su Salesforce e/o altre piattaforme di CRM (Zendesk, Pegasystems, SAP, Oracle, Microsoft Dynamics, sugarCRM)

  • Conoscenza su tematiche di Digital Marketing, Sales Automation, Customer engagement & Customer Journey design.

  • Conoscenza su temi di digitalizzazione dei processi di vendita, di marketing o di assistenza alla clientela e processi di dematerializzazione.

  • Inglese parlato e scritto

Set your expectation higher:  

Il tuo talento e la tua curiosità avranno tutto lo spazio che meritano e, attraverso l’identificazione delle migliori risorse, contribuirai a garantire la qualità dei servizi che offriamo ai nostri clienti. In questo percorso di crescita sarai accompagnato da colleghi esperti e da una formazione continua e su misura grazie alla quale potrai mettere le tue competenze a disposizione dei clienti interni.  
  

Feel at home:  

Ci prendiamo cura delle nostre persone mettendole nelle condizioni di crescere ed esprimere al meglio il proprio potenziale. Ci impegniamo a creare valore per i clienti, le persone e la comunità, nel rispetto dell'ambiente.  

 

GIVE YOUR LIFE A DIFFERENT PERSPECTIVE!!! 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism, Process Standardization, Project Architecture, Project Budgeting {+ 13 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

Similar Jobs

PwC - Auditeur des Systems d'Information

PwC

Douala, Littoral Region, Cameroon (On-Site)
10 Months ago
Ubisoft - Internal IT Auditor

Ubisoft

Carentoir, Brittany, France (Hybrid)
7 Months ago
PwC - Associate|Oracle fusion Technical|Oracle|Advisory|Kolkata’

PwC

Kolkata, West Bengal, India (On-Site)
8 Months ago
Synechron - Axiom Developer

Synechron

Plano, Texas, United States (On-Site)
3 Weeks ago
binance - Financial Accountant/Manager (CIS)

binance

Astana, Astana, Kazakhstan (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Infosys - Lead Java Full Stack Developer

Infosys

Bridgewater, New Jersey, United States (On-Site)
3 Months ago
PwC - Manager|Oracle fusion Technical|Oracle|Advisory|Bangalore

PwC

Bengaluru, Karnataka, India (On-Site)
9 Months ago
Regrello - Enterprise Solutions Consultant

Regrello

United States (Remote)
3 Weeks ago
Infosys - Fullstack ReactJS Developer

Infosys

Richardson, Texas, United States (On-Site)
3 Months ago
Rocket - Senior Technical Support Engineer

Rocket

United States (Remote)
3 Weeks ago
ISG - ERP Higher Ed/HCM Sr. Consultant

ISG

(Remote)
3 Months ago
Sabre India - Oracle Lead Database Engineer

Sabre India

Texas, United States (On-Site)
1 Month ago
JDA - Solution Architect - Manufacturing Planning

JDA

Bengaluru, Karnataka, India (On-Site)
1 Year ago
warner bros games - Senior Software Engineer - Java

warner bros games

Bengaluru, Karnataka, India (Hybrid)
5 Months ago
Next Level Business Services - Talend Developer

Next Level Business Services

Scottsdale, Arizona, United States (On-Site)
9 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Milan, Lombardy, Italy

Zuru - Senior C++ Software Engineer

Zuru

Milan, Lombardy, Italy (Hybrid)
9 Months ago
Ion - Lead Software Engineer, Italy

Ion

Collecchio, Emilia-Romagna, Italy (On-Site)
10 Months ago
JMA - Backend GO Developer

JMA

Bologna, Emilia-Romagna, Italy (Hybrid)
3 Months ago
Ion - Security Architect, Italy

Ion

Italy (Hybrid)
10 Months ago
Ion - Product Designer - Graduate Development Program, Italy

Ion

Milan, Lombardy, Italy (Hybrid)
4 Months ago
Landor - Financial Controller

Landor

Milan, Lombardy, Italy (Hybrid)
1 Month ago
Salesforce - Prime ECS Account Executive - Tableau

Salesforce

Rome, Lazio, Italy (Hybrid)
2 Months ago
Ion - Intermediate IT Auditor, Italy

Ion

Collecchio, Emilia-Romagna, Italy (On-Site)
10 Months ago
Ion - Senior Software Engineer, Italy

Ion

Collecchio, Emilia-Romagna, Italy (On-Site)
10 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

Toronto, Ontario, Canada (Hybrid)

Toronto, Ontario, Canada (On-Site)

Toronto, Ontario, Canada (Hybrid)

Mumbai, Maharashtra, India (On-Site)

Mexico City, Mexico (On-Site)

Douglas, Douglas, Isle Of Man (On-Site)

Managua, Managua, Nicaragua (On-Site)

View All Jobs

Get notified when new jobs are added by PwC

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug