Senior Business Analyst (Portal Development & Digital Transformation)
Job Summary
Job Description
The Senior Business Analyst will be responsible for gathering, documenting, and validating bilingual portal requirements and workflows for a large-scale citizen engagement platform. This includes conducting bilingual (Arabic/English) requirement gathering workshops, defining portal modules, workflows, and admin functionalities, documenting user journeys and creating user stories, and validating Copilot agent use cases and champion dashboard designs. The role requires strong documentation and communication skills in English, with Arabic proficiency being a plus. Experience with the Microsoft 365 ecosystem (SharePoint, Power Platform) is also essential.
Must have:
- 5+ years of business analysis experience
- Strong documentation and communication skills in English
- Experience with Microsoft 365 ecosystem (SharePoint, Power Platform)
2 skills required
Job Details
Location:
Remote (WFH), with occasional travel to the MENA region (2-10 days)
Role Overview:
We are seeking a Senior Business Analyst to gather, document, and validate bilingual portal requirements and workflows for a large-scale citizen engagement platform.
Key Responsibilities:
- Conduct bilingual (Arabic/English) requirement gathering workshops.
- Define portal modules, workflows, and admin functionalities.
- Document user journeys and create user stories.
- Validate Copilot agent use cases and champion dashboard designs.
Qualifications:
- 5+ years of business analysis experience.
- Strong documentation and communication skills in English (Arabic is a strong plus).
- Experience with Microsoft 365 ecosystem (SharePoint, Power Platform).
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