Senior Foundry Services Engineer

2 Hours ago • 10 Years + • $183,040 PA - $258,410 PA

Job Summary

Job Description

The Senior Foundry Services Engineer role focuses on providing exceptional service to key Intel Foundry clients. This position involves structuring a best-in-class foundry experience, from initial engagement to the customer lifecycle. The engineer will lead a team to integrate customer perspectives internally, collaborating with Sales, Marketing, Engineering, and other teams to ensure customer success. This role requires a strong understanding of both business and technical aspects, along with knowledge of the customer's products and services. Responsibilities include simplifying the integration process for key clients, establishing customer interaction points, refining customer needs for strategic development, collaborating with engineering divisions, and providing a unified point of contact for technical inquiries. The candidate will also be responsible for partnering with Solutions Engineering and determining business process improvements.
Must have:
  • Bachelors in related STEM field
  • 10+ years of semiconductor industry experience
  • Knowledge of Foundry operations
Good to have:
  • Post Graduate degree in STEM field (MBA preferred)
Perks:
  • Competitive pay
  • Stock
  • Bonuses
  • Health benefits
  • Retirement plans
  • Vacation

Job Details

Job Details:

Job Description: 

About the Group

Intel Foundry is a systems foundry dedicated to transforming the global semiconductor industry by delivering cutting-edge silicon process and packaging technology leadership for the AI era. With a focus on scalability, AI advancement, and shaping the future, we provide an unparalleled blend of an industry-leading technology, a rich IP portfolio, a world-class design ecosystem, and an operationally resilient global manufacturing supply chain.

As stewards of Moore's Law, we persistently innovate and foster collaboration within an extensive partner ecosystem to advance technologies and enable our customers to design leadership products. Our strategic investments in geographically diverse manufacturing capacities bolster the resilience of the semiconductor supply chain, particularly for advanced products. Leveraging our technological prowess, expansive manufacturing scale, and a more sustainable supply chain, Intel Foundry empowers the world to deliver essential computing, server, mobile, networking, and automotive systems for the AI era.

About the Role

Committing to and ensuring customer-obsessed exceptional service is a cornerstone of Intel's Foundry Business. This position holds the high-priority, high-visibility role of structuring and implementing a best-in-class foundry experience for key existing and new Intel Foundry clients. This individual is tasked with providing a superior end to end experience for key accounts, from early engagement through the customer lifecycle. The leader will guide a team dedicated to integrating and elevating customer perspectives within Intel's internal teams, as well as with external partners and suppliers in the foundry network. This highly cross-collaborative and inter-disciplinary leadership role is responsible for driving seamless alignment between the customer's needs and internal stakeholders including Sales and Marketing, Business Development, Product Planning, Technology Development, High-Volume Manufacturing, Engineering, Finance, Operations, Quality and Reliability and more-to guarantee customer success and maximize customer satisfaction. In addition, this leader will be required to demonstrate strong business and product acumen alongside technical domain knowledge of the customer's products and services.

In this role, your responsibilities will include but not limited to:

  • Offer a premium, personalized interaction for key clients with Intel Foundry, beginning with a simplified integration process.
  • Establish a comprehensive suite of customer interaction points, instruments, and procedures to ensure an exceptional experience for every new client utilizing Foundry Services.
  • Capture and refine customer specific needs and infuse them into the strategic development of Intel Foundry's service portfolio.
  • Collaborate with engineering divisions and partners and manage timelines, project scope, and allocation of priorities and resources across Intel Foundry.
  • Determine business process improvements necessary across the key account customers and lead implementation across Intel Foundry Work with Intel Foundry Systems team to implement Foundry Practices in our infrastructure.
  • Partner with Solutions Engineering to tailor hardware or software solutions to address unique customer needs.
  • Offer a unified point of contact for all technical inquiries pre- and post-sale for these key strategic initiatives.

Qualifications:

Minimum Qualifications:

  • Bachelors in Electrical Engineering, Materials Science, Chemical Engineering, Chemistry, Physics, Mechanical Engineering, or in a STEM related field of Study.
  • 10+ years of deep semiconductor industry experience including a strong background in technology development, product development or manufacturing.
  • Extensive knowledge of Foundry operations, including commercials, scaling, roadmaps, portfolio and platform management, and foundry strategy.
  • Prior experience in customer-centric roles.
  • Experience leading business or technology transformations, including needs, concepts, and systems.

Preferred Qualifications:

  • Post Graduate degree in Electrical Engineering, Materials Science, Chemical Engineering, Chemistry, Physics, Mechanical Engineering, or in a STEM related field of Study (MBA highly preferred).

          

Job Type:

Experienced Hire

Shift:

Shift 1 (United States of America)

Primary Location: 

US, Texas, Austin

Additional Locations:

Business group:

Intel Foundry is dedicated to transforming the global semiconductor industry by delivering cutting-edge silicon process and packaging technology leadership for the AI era. As stewards of Moore's Law, we innovate and foster collaboration within an extensive partner ecosystem to advance technologies and enable our customers to design leadership products. Our strategic investments in geographically diverse manufacturing capacities bolster the resilience of the semiconductor supply chain. Leveraging our technological prowess, expansive manufacturing scale, and a more sustainable supply chain, Intel Foundry empowers the world to deliver essential computing, server, mobile, networking, and automotive systems for the AI era. This position is part of the Foundry Services business unit within Intel Foundry, a customer-oriented service organization that is dedicated to the success of its customers with full P&L responsibilities. We ensure our foundry customers' products receive our utmost focus in terms of service, technology enablement and capacity commitments.

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Benefits:

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation.  Find more information about all of our Amazing Benefits here:

https://intel.wd1.myworkdayjobs.com/External/page/1025c144664a100150b4b1665c750003

Annual Salary Range for jobs which could be performed in the US:

$183,040.00-$258,410.00

Salary range dependent on a number of factors including location and experience.

Work Model for this Role

This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.

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About The Company

Intel provides reasonable accommodation to applicants and employees. For more information on our Reasonable Accommodation process, please clickhere.When you use this site, Intel Corporation uses cookies to improve your online experience. For more information, visit ourCookie Notice.To view our candidate privacy notice, please clickhere.

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