Senior Program Manager - Cloud Operations + Innovation

At Microsoft's Cloud Operations + Innovation (CO+I) division, we are the driving force behind the cloud platforms and services utilized by millions daily, including a significant portion of Fortune 500 businesses and users of Azure and Microsoft 365. Our team's work is foundational to Microsoft’s mission: empowering every person and every organization on the planet to achieve more. CO+I builds the physical datacenters, networks, fiber paths, and satellite base stations around the world that support Microsoft’s entire cloud business strategy.

Senior Program Manager - Cloud Operations + Innovation
The Senior Program Manager - Cloud Operations + Innovation is responsible for driving risk data integration and transparency of project schedule risk data across CO+I teams to foster a risk-aware culture. This role is crucial for the standardization, consolidation, transparency, and data quality of CO+I organizational schedule risk data.  

Required/Minimum Qualifications

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ years experience managing cross-functional and/or cross-team projects.

Additional or Preferred Qualifications

• Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 6+ years experience managing cross-functional and/or cross-team projects.
• 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).
• Risk management data program experience
• Detailed understanding of global datacenter network designs, operations, and engineering
• Local to Redmond

Other Requirements

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until January 19, 2025.

#COICareers

#EPCCareers

#DCDCareers

• Collaborate and partner across the CO+I organization to identify risk data repositories 

• Identify and advocate for minimum standards for robust risk data across teams managing risk data 

• Prioritize and integrate select risk data into the Integrated Risk Register (IRR) tool, Dynamics platform, coordinating with key Capacity Delivery Risk Management (CDRM) team members to prepare teams for tool integration   

• Identify and lead opportunities to integrate risk data into other platforms used for project management within and across the broader organization  

• Conduct training and office hours on the IRR tool and support new teams to train and onboard to the IRR tool  

• In collaboration with key CDRM team members, request new business requirements for IRR to enable risk data integration, delivering business requirement documentation to engineering for risk data integration events 

• Develop and implement organizational transparency of lessons learned from project risks to create early transparency of risks for new projects 

• Monitor and report on risk management Objectives and Key Results 

• Manage the global data quality program, run data quality analysis and reports on data quality and provide oversight of the data quality dashboard, working with regional risk managers to meet data quality targets and improve risk data quality as needed 

• Prepare global and regional risk data reports 

• Compose and deliver risk management communications and leadership presentations