Service Delivery Ops Team Lead

23 Hours ago • 7-11 Years

Job Summary

Job Description

As a Service Delivery Ops Team Lead at Accenture, you will be responsible for improving workforce performance, boosting business agility, increasing revenue, and reducing costs. Your responsibilities include administering the onboarding of new employees, evaluating the effectiveness of the onboarding process, and making recommendations for improvement. You will also manage teams, solve moderately complex problems, and interact with peers and management levels. The role requires understanding of strategic direction and making decisions that impact the team. The primary focus is on ensuring smooth onboarding, managing teams, and contributing to overall operational efficiency. This also includes managing team and their work effort.
Must have:
  • Team Management
  • Relationship Building and Stakeholder Management Skills
  • Excellent Communication skills
  • ATS and HR Tech Proficiency
  • Data Analysis and Reporting
  • Result Oriented
Good to have:
  • SHRM
  • SAP SuccessFactors/Workday HCM / ADP
  • HR Certification
  • Logical Analysis & interpretation
  • Employer Branding

Job Details

Skill required: Talent Acquisition - Onboarding
Designation: Service Delivery Ops Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Candidates with End to End Recruitment experience - Domestic/International Market Administer onboarding of new employees including all onboarding activities like orientation registration, completion of background check, creation of SAP record, etc.
What are we looking for? Team Management Evaluate the effectiveness of onboarding process and make recommendations Relationship Building and Stakeholder Management Skills Decision Making Excellent Communication skills ATS and HR Tech Proficiency Compliance and Legal Knowledge Data Analysis and Reporting Problem solving skills SHRM SAP SuccessFactors/Workday HCM / ADP HR Certification Logical Analysis & interpretation Result Oriented Employer Branding Graduate Degree or Above
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts

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About The Company

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and . Accenture helps organizations deliver on their promises to stakeholders and provide exceptional value. They help to improve the way that the world works and lives.

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