Service Delivery Ops Team Lead

2 Months ago • 7-11 Years

Job Summary

Job Description

The Service Delivery Ops Team Lead role at Accenture involves collaborating with internal and external clients to support and lead sourcing strategies across various spend areas. The responsibilities include managing sourcing projects, client and supplier selection, contract negotiations, and formal bidding processes. The role requires developing market insights, providing financial analyses, and collaborating with the Sourcing Category function. The individual will also manage the execution of sourcing projects, optimize savings through spend and vendor consolidation, and interact with stakeholders to identify areas of improvement. This includes offering creative solutions, supporting strategic planning, ensuring timely deliverables, and negotiating contracts.
Must have:
  • Experience in Agile Sourcing.
  • Experience in Global Sourcing and Category Management.
  • Strong analytical and presentation skills.
  • Experience with ERP systems like Jaeggar, Ariba, SAP, etc.
  • Experience in RFx processes and supplier proposal analysis.
Good to have:
  • MBA, CPSM / CPM certification.

Job Details

Skill required: Agile Sourcing - Sourcing
Designation: Service Delivery Ops Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Accenture seeks a Sourcing Specialist to collaborate with internal and external clients to support/lead sourcing strategies related to various spend areas for different categories (i.e., Technology, HR, CPS, Marketing, Professional Services, Legal, Travel etc). The resource will support/lead multiple sourcing projects, client selection criteria, supplier selection processes, contract negotiations, and formal bidding processes. The resource will also develop market insights from cross-client sourcing activities, provide financial analyses, and collaborate with the Sourcing Category function.
What are we looking for? Complexity • Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations where analysis requires an in-depth evaluation of variable factors. • Requires adherence to the strategic direction set by senior management • Interaction with senior management at a client and/or within Accenture involving matters that may require acceptance of an alternate approach. ? AuthorityPower to influence or complete assignments independently and ability to make decisions, as indicated by latitude to devise work products or plans, reliance on instruction, and decisionmaking ability • Some latitude in decision-making. Acts independently to determine methods and procedures on the new assignments ? Impact or Decision Impact • Risk or consequences in the event of failure, as indicated by the range of expected impact, such as within a team or across a team or area of responsibility and level of risk • Decisions have a significant day-to-day impact on areas of responsibility ? Scope • Degree of accountability for assigned tasks, our clients, and/or the organization, as indicated by the size of work effort and scale of entity and/or program • May manage medium-sized teams and/or work efforts Category Specific Skill Should have good exposure to category planning, stakeholder management, global sourcing, and strong knowledge of the supplier landscape for various sourcing categories. Should have handson experience in RFx processes and analysis of supplier proposals. Strong analytical and presentation skills are a must. ? Required • B.E /B.Tech, MBA, CPSM / CPM (desired) • 7+ years of Sourcing & Category Management experience, out of which approximately 90% should be in Global Sourcing
Roles and Responsibilities: Sourcing Execution • Manage/lead execution of sourcing projects for various sourcing categories and clients • Spend & vendor consolidation to optimize the savings • Support/lead annual rate contracts with suppliers • Strong hands-on experience working on ERP systems such as Jaeggar, Ariba, SAP, etc. • Interact with key customer and internal stakeholders and work closely with them to identify areas of improvement • Offer creative solutions to support the overall sourcing program and achieve desired results • Collaborate with the core team of a fast-growing Business Unit to extend and improve existing processes, develop new products and services, and support business unit strategic planning • To ensure timely project deliverables with the defined quality standards • Will be responsible for creating & presenting the deliverables to Client/Internal global team members • Work with the legal and technical teams to facilitate the negotiations of the legal and technical terms in a contract. • Negotiate and close the contract with advice from legal and technical/ business teams.

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About The Company

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and . Accenture helps organizations deliver on their promises to stakeholders and provide exceptional value. They help to improve the way that the world works and lives.

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