Jobs

Scholarships

Courses

Companies

Placements

Community

Home >

Jobs >

Strategic Risk Manager, Google Ads

Strategic Risk Manager, Google Ads

2 Hours ago • 7 Years + • Operations

About the job

7 skills required for this role

Test your skills to join the top 1% applicants for this job

swift

incident-response

data-analytics

communication

cross-functional-collaboration

presentation-skills

cross-functional

Job Description

The Strategic Risk Manager at Google Ads within the Trust & Safety team is responsible for identifying and mitigating strategic risks to users and Google. This role involves conducting impact assessments, developing mitigation strategies for high-stakes events, leading projects related to crisis management, reviewing past incidents to identify root causes, and collaborating across departments. The position requires managing escalations, tracking issues, improving incident response SOPs, and utilizing a prioritization framework. The ideal candidate will have strong communication and presentation skills, experience with data analytics, and a proven ability to work cross-functionally. Exposure to graphic or upsetting content is expected. The role involves working with engineering and product teams to improve user safety, and partnering with policy teams to address abuse and fraud.

Must have:

7+ years experience in relevant fields
Crisis management expertise
Cross-functional collaboration skills
Data analytics proficiency
Incident response management
Strategic risk identification & mitigation

Good to have:

Master's degree or PhD
Experience building safety tools
Familiarity with Google products
Policy team experience

Not hearing back from companies?

Unlock the secrets to a successful job application and accelerate your journey to your next opportunity.

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
7 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
Experience with managing escalations and crises, and working with teams and executives at the same time.
Experience in cross-functional collaboration and stakeholder management across multiple issues.

Preferred qualifications:

Master's degree or PhD.
Experience working with engineering and product teams to create tools, solutions, or automation to improve user safety.
Experience working closely with policy teams.
Familiarity with Google products, infrastructure, and types of online abuse.
Ability to work across time zones, including weekend on-call work. Excellent communication and presentation skills and the ability to influence cross-functionally at various levels.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

We are the cross-product abuse and crisis management hub of Trust and Safety. We coordinate cross-functional response to high-sensitivity escalations, connecting dots and synthesizing all incident intelligence, ultimately driving the issue to resolution. Partnering cross-functionally across the business, we strive for a 360 view of cross-product risks facing Google to provide incident intelligence and abuse mitigation assurance.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

Identify potential strategic risks to users or Google, conduct impact assessments, and develop mitigation strategies to manage high-stakes events. Develop and lead short and long-term projects that contribute to end-to-end crisis management.
Review past incidents and identify context, root causes, and strategic actions for improvement. Take command in and track issues/escalations throughout the lifecycle of an incident.
Foster collaboration across different departments to deliver comprehensive solutions. Contribute to the maintenance and improvement of incident response SOPs, and ensure swift and effective response in times of crisis.
Utilize our prioritization framework to consistently work on key issues. Participate in and contribute to a globally consistent training program for incident response.
Be exposed to graphic, controversial, and/or upsetting content.

View Full Job Description

Upload your resume, increase your shortlisting chances by 80%

About The Company

Google

2315 Active Jobs

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.