Jobs

Scholarships

Courses

Companies

Placements

Community

Home >

Jobs >

Technical Account Manager I, Google Cloud Consulting

Technical Account Manager I, Google Cloud Consulting

2 Weeks ago • 5 Years + • DevOps

About the job

Summary

As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead successful adoption of Google Cloud at organizations, guiding them through strategic and technical facets of their Google Cloud transformation journey. Responsibilities include accelerating customer adoption, providing technical guidance, managing timelines and milestones, advocating for customer needs, leading across multiple teams, developing stakeholder relationships, planning customer events and launches, working with Support and Engineering teams, and developing best practices. The role requires managing the successful delivery of Cloud Consulting engagements and regularly engaging with various stakeholder groups, including enterprise leadership and geographically dispersed teams.

3 skills required for this role

Test your skills to join the top 1% applicants for this job

release-management

networking

cross-functional

Must have:

Bachelor's degree in CS/Engineering or equivalent
5+ years customer-facing experience
Cloud operations support experience
Lead customer implementations
Manage timelines and milestones
Develop stakeholder relationships

Good to have:

Translate business requirements into tech solutions
Experience with application/workload migration
Collaboration with various teams and partners
Understanding of IT operations, security, and cloud-native development

Not hearing back from companies?

Unlock the secrets to a successful job application and accelerate your journey to your next opportunity.

Minimum qualifications:

Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.

Preferred qualifications:

Experience translating business requirements into technological solutions.
Experience in application or workload migration to public cloud providers.
Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions.
Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.

About the job

As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them through the strategic and technical facets of their Google Cloud transformation journey. You will manage the successful delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services. In this role, you will regularly engage with various stakeholder groups, including leadership of enterprises and a cross-functional and geographically dispersed team.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.
Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
Develop relationships with stakeholders to understand customer’s business, develop strategic roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution.
Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

View Full Job Description

About The Company

Google

2202 Active Jobs

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.