Account Manager

Join Our Dynamic Team at UFP Factory Built!

Are you ready to be part of a team that revolutionizes structural solutions for modular housing, recreational vehicles, and cargo trailers? At UFP Factory Built, we pride ourselves on our innovative engineering services that streamline assembly and manufacturing processes, saving time and money for our partners. With a diverse product range including framing lumber, engineered wood products, trusses, siding, electrical components, and more, we help build better products more efficiently.

Why You'll Love Working Here:

• Innovative Environment: Be part of a company that values creativity and forward-thinking solutions.

• Career Growth: Opportunities for professional development and advancement.

• Impactful Work: Contribute to projects that make a real difference in the industry.

Your Role as an Account Manager:

As an Account Manager, you will play a crucial role in fostering strong relationships with key clients and driving sales within your assigned territory. You’ll work with a diverse range of customers, offering high-quality products that meet the toughest industry standards. A successful Account Manager is a professional salesperson who is self-motivated with a passion for building lasting relationships and a strategic sales drive.

Principle Duties and Responsibilities:

Active Selling

• Build Relationships: Maintain strong connections with existing clients and prospect new business opportunities.

• Collaborate: Understand client needs and recommend the most suitable products for their projects.

• Customer Contact: Identify needs, manage expectations, and resolve issues through proactive communication.

• Outstanding Service: Provide timely responses, resolve issues, and ensure customer satisfaction.

• Market Insight: Keep customers informed about market trends and product offerings.

• Sales Opportunities: Solicit and close sales opportunities with new and existing customers.

• CRM Management: Manage leads and customers in the Company’s CRM system.

• Inventory and Accounts: Manage aged inventory and accounts receivable.

• Team Coordination: Work closely with the internal team to coordinate orders and deliveries.

Strategic Responsibilities

• Program Development: Create programs based on customer needs.

• Business Growth: Develop and execute plans to grow the business.

• Target Focus: Focus on meeting business plans and updating through CRM management.

• Customer Reviews: Conduct Customer Business Reviews.

• Product Expansion: Introduce new products and expand market reach.

• Reporting: Prepare various reports and correspondence as required.

Training and Development:

We will provide the necessary training for you to:

• Generate Sales: Meet company standards and expectations.

• Negotiate: Grow sales through effective negotiation.

• Understand Financials: Grasp the importance of gross margin and the company’s collection process.

Behavioral Expectations:

We expect you to demonstrate:

• Entrepreneurial Spirit: Show initiative and creativity.

• Responsibility: Work independently and reliably.

• Motivation: Be highly motivated and enthusiastic.

• Interpersonal Skills: Communicate effectively and build strong relationships.

• Teamwork: Be a goal-oriented team player.

• Professionalism: Maintain a professional and respectful demeanor.

• Reliability: Ensure good attendance and pass a drug test.

Qualifications:

• Experience: Minimum 3 years in customer service and sales, preferably with product, industry, and market knowledge.

• Technical Skills: Ability to understand and communicate technical specifications.

• Education: Bachelor’s degree in business administration, marketing, or related discipline preferred.

• Business Acumen: Understanding of basic accounting and business concepts.

• Language Proficiency: Proficiency in English for reading, writing, and speaking.

Competencies:

• Achievement: Motivation and perseverance.

• Resiliency: Composure under pressure.

• Influence: Persuasion and negotiation skills.

• Action: Initiating and driving action.

• Relationship Building: Strong interpersonal skills.

Compensation & Benefit Information: 

Salary Pay Range:  $50,000 - $85,000 annually dependent on experience*
                *pay range may be adjusted depending on cost of living  

Bonus/Incentive Pay

The percentage of incentive compensation that may be earned varies based on the customer account classification and is calculated based on collected gross profit.

Benefits currently offered to our employees:

• Medical insurance

• Health savings account with company contribution

• Dental insurance

• Vision insurance

• Basic and voluntary life insurance

• Disability insurance

• 401(k) plan with company match

• Paid vacation and holidays

• Stock purchase program with employee discount

• Educational reimbursement

• Wellness programs and challenges

• Other supplemental benefits