Salesforce Alliance Strategy and Operations Director

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Technology Strategy

Management Level

Director

Job Description & Summary

A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

• Work with the local Salesforce Alliance Leader to design, execute, and manage the strategy and business plan of the Alliance with focus on market penetration, revenue growth, industry alignment, and solution identification. 

• Collaborate with the Salesforce Alliance and firm executives to identify and develop focused GTM solutions.  

• Build key relationships with Salesforce Alliance Executive “sell with” team (e.g., SVP of Alliances, C-level, etc.) and serve as strategic relationship point of contact for the Salesforce Alliance. 

• Identify additional synergies between Salesforce Alliance and the firm to expand the Salesforce Alliance program throughout PwC.  

• Collaborate with cross-sector/cross-service practice teams on executing Salesforce Alliance initiatives. 

• Engage with the global network of firms to expand the Salesforce Alliance program and global deal flow. 

• Act as strategic advisor of the Salesforce Alliance to leadership and serve as a proxy of the Salesforce Alliance Leader. 

• Coordinate and execute an annual business planning session and ongoing joint planning sessions/workshops for Salesforce Alliance and firm leaders to drive ongoing strategic alignment. 

• Ensures Salesforce Alliance partner status & certification levels are maintained. 

• Provide oversight and targeted direction to the sales team related to the Salesforce Alliance business strategy for relevant accounts/opportunities. 

• Define key performance metrics and targets, build reports and dashboards to derive insights into the business and present recommendations using a data driven approach. 

• Work with Sales Directors to drive Salesforce Alliance sales and marketing campaigns that differentiate PwC to drive incremental revenue and confirm that follow-up activities are taking place.   

Experiences and skills you’ll use to solve

• Hands-on experience in a series of progressive sales / marketing roles, within a professional services firm or large corporation. 

• Previous experience in Alliance strategy and operations.

• Demonstrated understanding of Sales & Relationship Experience working in a dynamic, sophisticated environment where change is the norm.

• High degree of tact, diplomacy, confidence, resilience and patience. 

• Professionalism, poise, and executive-level communication skills. 

• The ability to communicate effectively, consult with others, develop relationships quickly, both internally and externally, facilitate group discussions, and make presentations.

• Excellent judgment and strong problem solving skills, including the ability to analyse and understand the impact of relevant options. 

• High energy and the flexibility to perform under short time constraints to meet deadlines. 

• Exceptional self-starter, both team oriented and able to work autonomously. 

• Good personal relationships within the Salesforce Alliance organization.

• A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives.

• When applying to a Quebec based opportunity, fluency in French is required. Outside of Quebec, fluency in French is an asset. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.

Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.