ServiceNow Integration/TM Forum Expert

T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a proud recipient of the prestigious Great Place To Work® Certification™. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates across Pune, Bangalore, and Nagpur, boasting a dedicated team of 3500+ employees providing services to group customers. T-Systems offers integrated end-to-end IT solutions, driving the digital transformation of companies in all industries, including automotive, manufacturing, logistics, and transportation, as well as healthcare and the public sector. T-Systems develops vertical, company-specific software solutions for these sectors. T-Systems International GmbH is an information technology and digital transformation company with a presence in over 20 countries and a revenue of more than €4 billion. T-Systems is a world-leading provider of digital services and has over 20 years of experience in the transformation and management of IT systems. As a subsidiary of Deutsche Telekom and a market leader in Germany, T-Systems International offers secure, integrated information technology and digital solutions from a single source.

Experience: 7+ Years

Location: Pune

Responsibilities:

• Lead ServiceNow integration projects, focusing on TM Forum APIs
• Develop and optimize API performance for ServiceNow modules (CSM, ITSM)
• Implement ServiceNow customizations and configurations
• Create and maintain scoped apps within ServiceNow
• Conduct DevOps testing using ATF and GitLab pipelines
• Manage system integrations and interface contacts
• Organize and execute integration tests proactively