Social Media Specialist

1 Month ago • All levels • Social Media

Job Summary

Job Description

Moon Active seeks a Social Media Specialist to build and foster relationships with their active community, planning engagement strategies across social media and online channels. Responsibilities include community development and engagement, strategy design and execution, developing a professional online voice, collaborating with other departments on campaigns, creating awareness of in-game content, and conducting market research. The role also involves acting as the focal point between the company and players, responding to requests and handling customer issues. A strong understanding of social media management tools and trends is essential.
Must have:
  • Excellent knowledge of social media management tools and trends
  • Experience creating, moderating, or managing forums
  • Strong analytical skills
  • Community development and engagement
  • Plan engagement strategies across social media channels
  • English mother tongue

Job Details

Description

Moon Active is one of the world’s fastest-growing mobile game companies, providing entertainment for millions of active users across the universe. The company is headquartered in the heart of Tel Aviv.  

We’re looking for a talented Social Media Specialist to join our growing Social Media team. As a Social Media Specialist, you’ll be responsible for creating the best end-to-end experience for our players.

Responsibilities

  • Build and foster relationships with the company’s active community. 
  • Plan engagement strategies across several social media and online channels. 
  • Be responsible for the community development and engagement, including the design and execution of strategy. 
  • Develop a professional, positive and enthusiastic voice to be used when communicating with the online community.
  • working with other departments to build campaigns. Creating awareness of in-game content 
  • Provide effective research audit of market potential, key barriers to growth, consumer insights, competitive reporting and other key marketing requirements. 
  • Be the focal point between the company and its players, responding to their requests and presenting comprehensive information regarding the products and services offered by the company. 
  • Sort and funnel customer issues that surface in the community to the proper place and escalation path and coordinate closely with various stakeholders.

Requirements

  • Loves the social media space and has excellent knowledge of social media management tools and trends. 
  • English mother tongue. 
  • Organized, flexible and able to work with multiple stakeholders. 
  • Highly skilled with social media and online communications. 
  • Experience creating, moderating, or managing forums. 
  • Strong proven analytical skills
  • Can-do personality, creative and committed to improve and continuously learn.


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About The Company

As one of the world’s fastest-growing mobile game companies, we produce engaging entertainment that is enjoyed by players across the universe!

Warsaw, Masovian Voivodeship, Poland (On-Site)

Warsaw, Masovian Voivodeship, Poland (On-Site)

Warsaw, Masovian Voivodeship, Poland (On-Site)

Warsaw, Masovian Voivodeship, Poland (On-Site)

Warsaw, Masovian Voivodeship, Poland (On-Site)

Tel Aviv-Yafo, Tel Aviv District, Israel (Hybrid)

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)

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