Community Manager

WSOP is the #1 free-to-play poker game, with millions of active players, on social networks and mobile platforms. The Community is one of the most inclusive devoted groups of players in the industry. You will be a positive and collaborative relationship builder who is motivated to understand and connect with our WSOP communities around the world; while also mentoring and growing a forward-thinking and aspiring team

Responsibilities:

• Create engaging storytelling content + Poker content / in-game content
• Establish relationships with a large group of players over social media
• Create and maintain new channels/platforms that align with our player interests and state of mind
• Engage in daily/ monthly/ ongoing communication with players using internal and external platforms
• Maintain an online persona through social media to engage players
• Regularly reply to player questions, inquiries, comments, etc.
• Monitor our social media pages for common issues
• Communicate regularly with the LiveOps and Customer Support teams
• Data analysis:  Monitor, and analyze the community to bring actionable insights. 
• Plan and execute a promotional routine to engage with our wide player base

Requirements

• +2 years of proven experience in social media management, particularly on Facebook and Instagram.
• Strong understanding of social media analytics and performance metrics.
• Proficient writing, grammar, and content-creation abilities.
• Creative mindset with a passion for storytelling and engaging content.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong communication, interpersonal, and rapport-building skills
• Adaptable and able to handle multiple tasks and priorities