Software Engineering Senior Manager/Director

1 Month ago • 7 Years +

Job Summary

Job Description

The Engineering Director ensures customer success by managing a team of Engineers and Architects. This role specializes in a specific cloud or industry to understand customer needs. They align with cloud strategy, build relationships, and help customers with their digital journey. As a manager of managers, responsibilities include driving feature delivery, making critical decisions, proactively resolving issues, partnering with Product Management, ensuring team resources, empowering the team, mentoring, advocating for technical excellence, and participating in planning and reviews.
Must have:
  • Related technical degree required
  • 7+ years leading software engineering teams
  • Experience leading large-scale distributed systems
  • Strong verbal and written communication skills
  • Experience with Agile development methodologies
Good to have:
  • Strong knowledge of Salesforce product and platform
  • Understanding of enterprise architecture principles
  • Ability to explain technological and business concepts
Perks:
  • Comprehensive benefits package
  • World-class training with Trailhead.com
  • Exposure to executive thought leaders
  • Volunteer opportunities

Job Details

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Role Description

The Engineering Director demonstrates deep business, industry, and product knowledge to ensure the success of our customers by effectively managing a team of Engineers and Architects. In this role, the Engineering Manager will specialize in one or more lines of business, a specific cloud or industry to speak the customer language and ensure customer value realization. They are aligned by cloud strategy, building and encouraging positive relationships to help customers progress on their digital journey.

Salesforce is looking for technically strong, energetic, highly collaborative, and passionate leaders to lead our software engineering teams! You will run and lead a team/teams of outstanding developers and keep quality in mind. We work in a collaborative environment, and we value open communication and feedback, code reviews, and making learning fun!

Your Impact

As a manager of managers, you will

  • Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineering managers

  • Make critical decisions that attribute to the success of the product

  • Proactive in foreseeing issues and resolving it before it happens

  • Partner with Product Management to align with objectives, priorities, tradeoffs, and risk

  • Ensuring teams have clear priorities and adequate resources

  • Empowering the delivery team to self coordinate

  • Be a multiplier and have a passion for team and team members’ success

  • Providing technical guidance, career development, and mentoring to team members

  • Maintaining high morale and motivating the delivery team to go above and beyond

  • Vocally advocating for technical excellence and helping the teams make good decisions

  • Participating in architecture discussions and planning

  • Participating in multi-functional coordination, planning, and reviews with leads from other engineering teams

  • Maintaining and encouraging our culture by interviewing and hiring only the most qualified individuals

Minimum Requirements

  • A related technical degree required

  • 7 + years of proven track record leading software engineering teams with a distinguished track record on technically fast paced projects

  • Experience leading large scale distributed systems, working with microservices and/or distributed architecture

  • Strong verbal and written communication skills, organizational and time management skills

  • Ability to be flexible, proactive, comfortable working with minimal specifications

  • Experience with short release cycles, the full software lifecycle, and experience working on a product that’s been released for public consumption

  • Experience in hiring, mentoring and leading engineers

  • Working experience of software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operations

  • Experience with Agile development methodologies. Scrum Master experience required

  • Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs

Preferred Requirements

  • Strong knowledge of Salesforce product and platform features, capabilities, and best use of it

  • Able to articulate the importance and value of Governance to Business and IT executives

  • A good understanding of enterprise architecture principles is strongly preferred

  • Ability to quickly grasp and distinctly explain technological and business concepts

  • Serve as a trusted advisor, with a deep curiosity to understand your customers, their motivations and needs, and how to approach ensuring their success

  • Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

BENEFITS & PERKS

  • Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

  • World-class enablement and on-demand training with Trailhead.com

  • Exposure to executive thought leaders and regular 1:1 coaching with leadership

  • Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

  • For more details, visit https://www.salesforcebenefits.com/

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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About The Company

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing wellanddoing good – you've come to the right place.

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