Vice President, Data Infrastructure, Engineering, Products, and Business Intelligence

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

The Global Data Office
With data being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data on behalf of consumers, businesses, and communities is key to our future. With our ongoing commitment to Visa’s Data Values and the responsible use of data, we at Visa have a bold vision to continue to grow and accelerate our data-related businesses and capabilities.

Led by Visa’s Chief Data Officer, the Global Data Office coordinates high-impact, complex, company-wide projects related to data business strategy, critical investments, policy development, and marketplace execution. Working closely with Visa’s Chief Privacy Officer, the Technology organization, the wider data community, and the full set of Visa’s global lines of business, the Global Data Office is evolving Visa’s data-related work with momentum and enthusiasm. Driven by its commitment to trusted use of data, Visa is seeking enthusiastic leaders who are change-agents and passionate about the future of data around the world.

Job Description

This Vice President is responsible for leading and managing the data platforms, infrastructure, data engineering, product management and business intelligence work for the Global Data Office.  This position will lead the team to support the function. This is an essential role leading our strategic pillar to democratize data and analytics across Visa and for our clients, to unlock the value of our data. Initial focus areas include:

Responsibilities include:

• Data Platforms:  critical in shaping the future direction of our business and works hands-on with the Global Data Office (GDO) leadership team and the Data and AI Platform Technology leadership team to frame and address critical business strategy and operational needs that drive how we collect, manage, and work with data.  In close partnership with the Data Technology team, responsible for defining and driving the appropriate data technology and capabilities needed to unleash the value of our data for Visa and our clients. With data being the fuel that drives our future, our strategic and technological approaches to how we collect, manage and work with data will define Visa’s future growth prospects. This body of work includes responsibility for helping the CDO and the GDO leadership team and Visa’s overall data leadership executives more broadly, to define the critical operational processes and technological approaches to how we work with data.
• Data Engineering:  collaborate with Technology at Visa to address tool and technology challenges, enhancing data science and engineering tasks for increased efficiency and innovation. Will also provide innovative thought leadership for delivering scalable, well-controlled data insights to diverse clients through a services-oriented architecture, and will collaborate with Data Products, Data Policy, and Data Governance & Platforms to develop market-leading solutions. Effective storytelling to explain the tools and technology, building a world-class team of data engineers, fostering an engaged and motivated global data engineering culture, and expanding operations to cost-effective markets are key responsibilities. Additionally, the role includes contributing to the ongoing evolution of Visa’s data strategy.
• Product Management: responsible for defining and executing the vision, strategy, and roadmap for data products, ensuring alignment with business goals. Drive a transformation from the current product centric model, to more of a platform model to drive scale and flexibility. In addition, the leader will be responsible for driving the Merchant Data platform. Will lead cross-functional teams to develop, launch, and enhance data products while conducting market research and competitive analysis to identify opportunities. Engaging with stakeholders to gather feedback and ensure product alignment with user needs is critical. Includes building and mentoring a high-performing product management team and establishing key performance indicators to measure success. Ensuring regulatory compliance, overseeing budget management, staying abreast of industry trends, and effectively communicating product vision and updates to senior leadership are also key responsibilities.
• Business intelligence:  oversee data management, ensuring accuracy, consistency, and accessibility from various sources. Will leads the design and implementation of advanced analytics, reporting systems, and dashboards to provide actionable insights. Building and mentoring a high-performing BI team, collaborating with stakeholders to understand and meet their data needs, and establishing key performance indicators (KPIs) are crucial aspects of the role. Will also manage BI tools and technologies, ensure compliance with data governance and privacy regulations, oversee the BI budget, and stay current with industry trends and best practices to continually enhance BI processes and solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
• 12 or more years of work experience with a bachelor’s Degree or at least 10 years of experience with an Advanced degree (e.g. Masters/ MBA/JD/MD) or at least 8 years of work experience with a PhD.

Preferred Qualifications
• 15 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD, PhD).
• At least 7 years of leadership experience in payments or processing solutions management, ideally with specific relevant knowledge of issuer processing and network business.
• Experience and in-depth understanding of the product development lifecycle, market research techniques, and competitive analysis to inform strategy. They need to stay current with industry trends, emerging technologies, and best practices in product management.
• Strong business acumen, including financial management and strategic planning, is essential to align product development with organizational goals.
• Experience with service architecture and developing scalable technology products for a diverse customer base.
• Strong understanding of Agile development methodologies, with a passion for driving Agile practices being a significant advantage.
• Strong people leader, with passion for building and managing a diverse, talented, curious, and driven team. Commitment to people development.
• Experienced collaborator at all levels, effectively managing through challenges to reach the best outcome.
• Demonstrated success in managing support for existing product sets, helping develop net-new products and services, and executing on go to market initiatives.
• Results-oriented leader. Analytic and fact-based discipline with focus on delivering against quantitative goals.
• Excellent written and verbal communication skills with the ability to establish effective relationships with all levels including executive and C-level management.
• Ability to effectively manage operational disruptions and handle product operations crisis management situations.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 218000 to 375000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.