Workplace Operations Manager

2 Months ago • 10-14 Years

About the job

Job Description

The Workplace Operations Manager will oversee daily workplace operations, ensuring world-class standards. They will collaborate with employees and cross-functional stakeholders, manage a team, and handle building maintenance issues. Strong expertise in workplace and facility management, exceptional customer service, and a passion for employee experience are essential.
Must have:
  • Workplace Management
  • Facility Management
  • Customer Service
  • Team Management
Good to have:
  • Hospitality Experience
  • Financial Analysis
  • Project Management
  • Construction Schedules
Perks:
  • Competitive Compensation
  • Comprehensive Benefits
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Job Requisition ID #

24WD82394

Position Overview

The Workplace Operations Manager is a full-time, onsite position based at Autodesk’s San Francisco office, and reports to our Senior Regional Workplace Manager. You will be responsible for ensuring that the workplace upholds world-class standards in organization, experience, aesthetics, and sustainable operations. The role focuses on managing and optimizing the workplace environment to enhance employee experience and engagement. 

As the Workplace Operations Manager, you will oversee daily workplace operations, collaborating with employees and cross-functional stakeholders. Additionally, you will serve as the primary point of contact for building maintenance issues and lead a team of Workplace coordinators, reception team, building engineer, and external third-party partners. 

 

Responsibilities 

  • Ensure operational excellence by bringing strong expertise in workplace and facility management, maintaining a positive, innovative, and approachable demeanor, delivering exceptional customer service, and fostering best in class employee experience

  • Oversee the comprehensive daily workplace operations at the San Francisco One Market, 300 Mission, and Pier 9 offices, encompassing the management of critical building infrastructure and services. Responsibilities include coordinating equipment maintenance programs, overseeing HVAC systems, building automation, and electrical safety

  • Support and facilitate the logistics for on-site events, including AV, event space configuration, and safety standards

  • Responsible for advocating local priorities to internal Workplace partners, while collaborating with global project teams, workplace technology, real estate, and other departments to ensure strategies and programs are tailored for the needs of San Francisco

  • Utilize data, analytical capabilities, and workplace technology to evaluate operational efficiency and effectiveness. Create strategic plans informed by analytics to drive targeted business outcomes and enhance operational performance

  • Responsible for regularly communicating with employees about building-related news and updates. This includes sharing timely information about maintenance activities, safety protocols, changes in building policies, new amenities, and any upcoming events that may affect daily operations

  • Lead, mentor, and develop a team of Workplace staff responsible for overseeing daily workplace operations and ensuring an excellent employee experience

  • Foster strong collaboration and coordination with other Workplace managers, including those in Meetings & Events, Engineering Services, AV Support, the landlord, Technology (ESE) and service providers

  • Oversee service contracts with a focus on effective delivery, cost efficiency, addressing evolving needs, conducting regular vendor reviews on a quarterly basis, managing RFP processes, and ensuring continuous operational excellence

  • Budgeting & Financial Oversight: develop and manage the workplace operating and capital budget for the properties, including forecasting maintenance plans, expenses, and cost control measures

  • Develop and maintain standards and processes while supporting and facilitating the hybrid first work strategy to ensure effective operational continuity across different work arrangements

  • Demonstrate a desire to remain close to the business to understand the impact of an exceptional workplace experience . Proactively reach out to people at all levels of the organization to get their feedback, understand the needs, and complete projects on time and within budget

 

Minimum Qualifications 

  • Bachelors degree in a relevant field or equivalent combination of experience and education; 10+ years of experience in facilities and/or building management 

  • 4+ years prior experience managing people

  • Superior understanding of construction schedules, facility operations, technology, furniture, fixtures, and equipment 

  • Facilities management credentials (IFMA/BOMI) a plus

  • Hospitality experience a plus

  • Highly adaptable, comfortable with change and ambiguity, capable of quickly rallying teams and resources

  • Financial analysis and budgeting skills related to project management and facilities operations

  • Strong organizational and interpersonal skills

  • Ability to work independently in a fast-paced environment

  • Strong presentation skills

  • Promote and exhibit the highest level of professionalism and great work ethic

  • Ability to work with all levels of employees and external vendors

  • Advanced skills in Microsoft Office applications (esp. PowerPoint and Excel)

  • Ability to handle multiple projects concurrently and manage competing priorities

  • Ability to think strategically to analyze the needs of the business and define solutions

  • Ability to navigate between strategic work and tactical execution

  • The ideal candidate excels in a fast-paced work environment, proactively identifies issues, and takes charge without constant supervision, all while displaying a positive work ethic

  • Open-mindedness and a collaborative spirit

  • Passion for customer service

  • Committed to continuous improvement

  • Ability to be available for after hours or pre-hours on occasion

#LI-DW1

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

 

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

 

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $107,900 and $174,570. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

View Full Job Description
$107.9K - $174.6K/yr (Outscal est.)
$141.2K/yr avg.
San Francisco, California, United States

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About The Company

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D. We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualified applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.

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