Café Attendant
Flow
Job Description
About the Company
Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.
Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents’ lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust.
About the Role
Flow Coffee is a new coffee shop opening October 2024, that exists inside the Flow Experience Centre. We are looking for experienced and passionate Barista to bring our hospitality to our space featuring our own coffee blends. We will be the neighborhood’s source for all things healthy and delicious, offering coffee, health forward smoothies & juices, and a small selection of quality prepared foods and pastries.
As a Café Attendant, you will greet customers, take orders, prepare and serve hot and cold beverages, and maintain a clean and organized workspace. You will collaborate with management to serve menus that celebrate seasonality and consistency while upholding elevated service standards and fostering teamwork through a culture of mutual respect and exceptional morale.
The ideal candidate will help craft delicious beverages and contribute to creating a welcoming atmosphere and engaging with Flow’s wellness-focused community.
Responsibilities:
- Craft and serve a variety of beverages, including drip coffee, espresso drinks, tea, and specialty options
- Prepare serve seasonal small plates
- Assisting customers with inquiries about menu selections
- Suggesting and promoting menu items to customers
- Processing customer payments
- Monitor inventory for café and beverage supplies, such as coffee beans, milk, napkins, and cups
- Maintain inventory levels by ordering coffee cups, coffee, milk, and food products in a timely manner, ensuring our stock is always replenished
- Stay informed about trends and events in the wellness space, including Flow Events and Immersion programs.
- Engage customers with relevant information and promote our offerings
- Set up and take out outdoor furniture as needed, ensuring it is safe and comfortable for guests
- Consistently straighten and arrange chairs and tables to maintain café cleanliness , addressing areas that may be overlooked
- Ability to lift, carry, push, pull and place objects weighing up to 50 pounds without assistance
- Be knowledgeable about and actively sell Flow merchandise, engaging customers with enthusiasm and providing insights about the products
Ideal Background:
- A minimum of 2 years café attendant / barista experience
- Experience working in an upscale craft coffee shop with a focus on single origin, seasonal, and artisanal ingredients
- Involvement with new store openings, systems implementation, developing culture strongly preferred
- Excellent communication and basic skills
- A valid Food Handler’s certificate and HPC are required
Benefits
• Fully employer-paid benefits (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings
Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.
2 Skills Required For This Role
Communication
Team Management
Flow
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