Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands.
Join our client's team as a dynamic and strategic Community Manager, where you'll spearhead the creation and management of two pivotal Discord communities for a leading gaming brand. This role is integral in bridging the gap between our client's internal teams, a global fanbase, and a select group of creators. You'll be instrumental in crafting these communities from the ground up, establishing infrastructure, setting the tone, and fostering engaging, respectful cultures that resonate with the brand's identity.
Public-Facing Fan Discord:
Launch and oversee the official public Discord server, collaborating with strategy and marketing teams.
Develop and implement engaging activities such as lore drops, contests, AMAs, and themed events.
Assemble and lead a diverse moderator team to ensure continuous support and alignment with community values.
Maintain a content calendar that syncs with product launches and brand milestones.
Stimulate daily engagement through polls, discussions, and community rituals.
Partner with cross-functional teams to enhance campaigns via Discord.
Manage the server's tone and content flow, balancing nostalgia and innovation.
Private Creator Program Discord:
Oversee a private server dedicated to the brand's influencer partners.
Serve as the main point of contact for creators, facilitating smooth communication and access to resources.
Curate exclusive content, including early asset releases and behind-the-scenes insights.
Support campaign initiatives and monitor creator feedback for internal reporting.
Address issues and guide creators to appropriate resources.
4-6 years of experience in community management, digital strategy, or fan engagement.
Proven track record in launching and growing Discord communities.
Deep understanding of gaming culture and online creator ecosystems.
Experience in managing creator or influencer programs.
Strong client-facing skills and the ability to align community actions with brand goals.
Exceptional written communication and cultural awareness.
Experience in leading moderator teams and fostering inclusive online environments.
Ability to independently create and execute interactive content and campaigns.
Strong organizational skills for managing multiple community initiatives.
Experience with community tools, bots, and Discord admin features.
Knowledge of gaming trends and creator monetization.
Passion for building diverse and inclusive communities.
Perks & Benefits:
To learn more about this opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.
APPLICATION DEADLINE: 05/21
Employer Details:
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