Community Manager (Discord)

1 Month ago • 4-6 Years

Job Summary

Job Description

The Community Manager (Discord) will lead the creation and management of two Discord communities for a leading gaming brand. This role involves launching and overseeing the official public Discord server, developing engaging activities, and managing a moderator team. Additionally, the role includes managing a private server for influencer partners, serving as a point of contact for creators, and supporting campaign initiatives. The role requires strong communication, organizational skills, and a deep understanding of gaming culture and online creator ecosystems. The goal is to foster engaging, respectful cultures that resonate with the brand's identity.
Must have:
  • 4-6 years of community management experience
  • Proven track record in launching and growing Discord communities
  • Deep understanding of gaming culture
  • Experience managing creator or influencer programs
  • Strong client-facing skills and cultural awareness
  • Exceptional written communication skills
  • Ability to create and execute interactive content
  • Strong organizational skills
Good to have:
  • Experience with community tools and Discord admin features
  • Knowledge of gaming trends and creator monetization
  • Passion for building diverse and inclusive communities
Perks:
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401k Program
  • Commuter Benefit
  • eLearning
  • Education Reimbursement
  • Ongoing Training & Development

Job Details

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands.

Join our client's team as a dynamic and strategic Community Manager, where you'll spearhead the creation and management of two pivotal Discord communities for a leading gaming brand. This role is integral in bridging the gap between our client's internal teams, a global fanbase, and a select group of creators. You'll be instrumental in crafting these communities from the ground up, establishing infrastructure, setting the tone, and fostering engaging, respectful cultures that resonate with the brand's identity.

Key Responsibilities

  • Public-Facing Fan Discord:

  • Launch and oversee the official public Discord server, collaborating with strategy and marketing teams.

  • Develop and implement engaging activities such as lore drops, contests, AMAs, and themed events.

  • Assemble and lead a diverse moderator team to ensure continuous support and alignment with community values.

  • Maintain a content calendar that syncs with product launches and brand milestones.

  • Stimulate daily engagement through polls, discussions, and community rituals.

  • Partner with cross-functional teams to enhance campaigns via Discord.

  • Manage the server's tone and content flow, balancing nostalgia and innovation.

  • Private Creator Program Discord:

  • Oversee a private server dedicated to the brand's influencer partners.

  • Serve as the main point of contact for creators, facilitating smooth communication and access to resources.

  • Curate exclusive content, including early asset releases and behind-the-scenes insights.

  • Support campaign initiatives and monitor creator feedback for internal reporting.

  • Address issues and guide creators to appropriate resources.

    Qualifications

    • 4-6 years of experience in community management, digital strategy, or fan engagement.

    • Proven track record in launching and growing Discord communities.

    • Deep understanding of gaming culture and online creator ecosystems.

    • Experience in managing creator or influencer programs.

    • Strong client-facing skills and the ability to align community actions with brand goals.

    • Exceptional written communication and cultural awareness.

    • Experience in leading moderator teams and fostering inclusive online environments.

    • Ability to independently create and execute interactive content and campaigns.

    • Strong organizational skills for managing multiple community initiatives.

    Bonus Points

    • Experience with community tools, bots, and Discord admin features.

    • Knowledge of gaming trends and creator monetization.

    • Passion for building diverse and inclusive communities.

    Perks & Benefits: 

    • Medical, Dental, and Vision Insurance
    • Life Insurance
    • 401k Program
    • Commuter Benefit
    • eLearning
    • Education Reimbursement
    • Ongoing Training & Development
    • *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.

    To learn more about this opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.

    APPLICATION DEADLINE: 05/21

    Employer Details:

    • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
    • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
    • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
    • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
    • Onward Search is a drug-free workplace.
    • Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.
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    About The Company

    Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a Marketing…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a Jira…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to place…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire…Posted yesterday

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