Content and Programs Associate, Factory Tours

4 Months ago • All levels

Job Summary

Job Description

The Content and Programs Associate will manage and drive the Gigafactory Berlin-Brandenburg factory tour program, developing messaging, hosting events, and managing bookings. Responsibilities include identifying opportunities to enhance brand visibility, collaborating with internal teams, creating compelling content (presentations, FAQs, blog posts), and building relationships with stakeholders. This role requires excellent communication, presentation, and organizational skills, proficiency in German and English, and the flexibility to work evenings and weekends. The ideal candidate is creative, solution-oriented, and thrives in a fast-paced environment.
Must have:
  • Manage factory tours and events
  • Develop compelling content
  • Excellent communication skills (German & English)
  • Strong organizational skills
  • Proficiency in Microsoft Office Suite
Good to have:
  • Experience in event/tour organization
  • Corporate communications experience
  • Experience in a customer-facing role
Perks:
  • 30 vacation days
  • Occupational pension
  • Employee life and disability insurance
  • Free EV charging
  • Product discounts
  • Transportation benefits
  • Tesla shares or bonuses

Job Details

What to Expect

Gigafactory Berlin-Brandenburg marks a defining moment in Europe for Tesla’s mission of accelerating the world’s transition to sustainable energy. Here we will launch revolutionary products on a massive scale, using extraordinary speed, innovation and efficiency. Our employees will ensure that we achieve our goals, and we welcome you to help us write the next chapter of our success story. 

This role will primarily focus on factory tours, interact with various stakeholders within and outside the company, and assist the work of the Content and Programs Team on site in Berlin. The Content and Programs Associate will be at the forefront of enabling engaging and informative factory tour experiences at Gigafactory Berlin-Brandenburg. This includes but is not limited to leading tours, presenting compelling content to a broad audience, planning and executing events, and interacting with various stakeholders, both public and internal. This is a hands-on position that encompasses all aspects of a people facing role, with a particular affinity for storytelling and presentation.

Beyond that, you will support the Content and Programs team in raising awareness for Tesla’s products and mission and engage with customers, prospects, fans and other stakeholders. A highly motivated individual will support the Content and Programs team in all factory tour related tasks as well as on-going co-operation with other departments. This full-time role requires the flexibility of being able to attend events and function out-of-hours when the opportunity arises.

You must be solutions oriented, flexible, self-driving and thrive in a highly agile an environment. You are creative, can think big but start small, and are eager to deliver results. An open-mind and team-player attitude is a must. Creativity and good social communication skills are equally important. 

What You’ll Do
  • Help manage and drive the factory tour program, develop corresponding messaging, host tour events
  • Manage tour requests and bookings, as well as plannings and executions of events
  • Identify and evaluate opportunities that build brand and product visibility through factory tour experiences at Giga Berlin
  • Identify and elevate potential issues to the Content and Programs Manager and solicit counsel when needed to avert crises
  • Build meaningful relationships with internal teams to achieve highly effective and measurable results.
  • Create and present compelling content to a broad audience
  • Develop, edit, and translate written materials, including presentations, customers messaging, content plans and FAQs, blog posts, and other collateral
What You’ll Bring
  • Bachelor’s degree preferred (Communications, Event Management, Public Relations, Marketing, Journalism or similar)
  • Native level written and spoken German as well as excellent English language skills
  • Relevant experience in event/tour organization and/or corporate communications or a customer facing role with dedicated responsibilities around presenting and creating content, preferably for a major technology, lifestyle or automotive company or acquired on agency side
  • Demonstrate initiative in managing a wide range of projects with a high degree of independence
  • Demonstrate proficiency in writing skills to craft presentations, content plans, info materials, etc.
  • You must be able to communicate clearly and enjoy interacting with people from diverse backgrounds
  • Must have an in-depth understanding of Microsoft office suite
  • Strong organizational skills
  • Deadline orientated
  • Ability to multi-task, prioritize and work in an extremely fast-paced environment
  • Flexibility to attend events at weekends and evenings
  • Valid driving license with a safe driving record 

Please upload your Resume in English.

What we offer

You will be working in our state-of-the-art Gigafactory where you’ll solve the world's most interesting problems with the best and brightest people who share a passion to change the world. Tesla’s compensation package includes a competitive salary and Tesla shares or bonuses. Typical benefits that we provide are 30 vacation days, an occupational pension, employee life and disability insurances, free EV charging, product discounts and various transportation benefits.

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