Content and Programs Associate, Factory Tours

Gigafactory Berlin-Brandenburg marks a defining moment in Europe for Tesla’s mission of accelerating the world’s transition to sustainable energy. Here we will launch revolutionary products on a massive scale, using extraordinary speed, innovation and efficiency. Our employees will ensure that we achieve our goals, and we welcome you to help us write the next chapter of our success story. 

This role will primarily focus on factory tours, interact with various stakeholders within and outside the company, and assist the work of the Content and Programs Team on site in Berlin. The Content and Programs Associate will be at the forefront of enabling engaging and informative factory tour experiences at Gigafactory Berlin-Brandenburg. This includes but is not limited to leading tours, presenting compelling content to a broad audience, planning and executing events, and interacting with various stakeholders, both public and internal. This is a hands-on position that encompasses all aspects of a people facing role, with a particular affinity for storytelling and presentation.

Beyond that, you will support the Content and Programs team in raising awareness for Tesla’s products and mission and engage with customers, prospects, fans and other stakeholders. A highly motivated individual will support the Content and Programs team in all factory tour related tasks as well as on-going co-operation with other departments. This full-time role requires the flexibility of being able to attend events and function out-of-hours when the opportunity arises.

You must be solutions oriented, flexible, self-driving and thrive in a highly agile an environment. You are creative, can think big but start small, and are eager to deliver results. An open-mind and team-player attitude is a must. Creativity and good social communication skills are equally important. 

• Help manage and drive the factory tour program, develop corresponding messaging, host tour events
• Manage tour requests and bookings, as well as plannings and executions of events
• Identify and evaluate opportunities that build brand and product visibility through factory tour experiences at Giga Berlin
• Identify and elevate potential issues to the Content and Programs Manager and solicit counsel when needed to avert crises
• Build meaningful relationships with internal teams to achieve highly effective and measurable results.
• Create and present compelling content to a broad audience
• Develop, edit, and translate written materials, including presentations, customers messaging, content plans and FAQs, blog posts, and other collateral