Customer support/Integrations support (English)

6 Hours ago • All levels

About the job

SummaryBy Outscal

Join Evoplay, a leading iGaming provider, as a Customer Support/Integrations Specialist. You'll manage integrations, provide technical support to partners, and maintain tech documentation. Excellent communication skills and fluency in English are essential. Experience in customer support, computer science, and basic programming knowledge are a plus.

Who we are

Evoplay is one of the leading iGaming providers, recognized for its innovative approach to game development and technological solutions.

Our mission is to surprise not only the iGaming market but the entire entertainment industry with our interesting and unique products. Our game portfolio of 200+ titles, where each is a unique and exciting story, is presented all over the world, including Europe, Latin America, Asia, and the CIS. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games. Evoplay is the first to introduce a 3D/VR gambling game at ICE 2018, and created Dungeon: Immortal Evil — the first 3D RPG-inspired hack and slash video slot in 2020. We have received numerous nominations at prestigious iGaming awards ceremonies (EGR’s Awards, CasinoBeats, SBC Awards, etc.).

The expertise we’re looking for

  • Computer and tech proficiency;
  • Excellent communication skills;
  • Fluent English.

Would be a plus

  • Experience in customer support;
  • Higher education in computer science;
  • Basic knowledge of any programming language.

Your position will include

  • Managing and supporting the integrations of our software products into external projects, as well as technical support for partners after the integrations;
  • Communication with partners and clients who use our APIs via corporate chats and other communication tools;
  • Tech documentation maintenance;
  • Admin panel management: creating new accounts, managing access for customers and colleagues, etc.

Working Schedule

The Shift work (day/night shifts, 2/2, 8 am — 8 pm or 8 pm — 8 am).

What we offer

We’re here to make a difference! The iGaming world is fun. It’s an exciting and fast-changing industry, and we provide people with different services for their consistent growth, wellness and fun.

  • Corporate psychologist;
  • Gifts for significant occasions;
  • Legal support;
  • Flexible working hours;
  • Direct access to C-level and opportunity to suggest new business ideas and drive changes.

If you are ready to work in a dynamic team, passionate about the product, technology, and the world of entertainment, we’re waiting for your CV and portfolio to schedule an online/offline meeting and get to know each other better!

 
 

 

About The Company

EvoPlay — leading developer of integrated products and solutions for the online gaming industry. Based on many years of experience in the segment of online entertainment, we have designed and developed a set of products designed for the creation and effective management of gaming systems. Thanks to our b2b solutions and technologies, hundreds of companies around the world enable millions of players to satisfy their passion.


The EvoPlay Company was founded in 2003 by a group of serial entrepreneurs who had successful experience in the online gaming industry. After the release of several b2b solutions, which received wide popularity, the company expanded its activities beyond the production of games and gaming platforms. In a series of mergers and alliances, now EvoPlay is an international company, experts of which developed leading solutions in the fields of: gambling mathematics, games and gaming platforms, multi-platform CMS, payment providers, users support and retain, analytics and finance, recruitment and traffic management.

Ukraine (On-Site)

Worldwide (Remote)

Masovian Voivodeship, Poland (On-Site)

Worldwide (Remote)

Kyiv City, Ukraine (On-Site)

Kyiv City, Ukraine (On-Site)

Masovian Voivodeship, Poland (On-Site)

Masovian Voivodeship, Poland (On-Site)

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