Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Risk & Quality (R&Q)Management Level
Senior AssociateJob Description & Summary
A career within Risk and Compliance services, will provide you the opportunity to work with a team that provides clients with extensive risk and controls technical knowledge and sector specific experience. You’ll have the opportunity to develop a holistic approach to risk that protects businesses, facilitates strategic decision making and enhances efficiency by assisting management in the assessment of project risks and controls.Role: Data Analyst
Location: Guernsey or Jersey
Line of Service: Client Lifecycle
Grade: Senior Associate
Contracted Hours per Week: 12-month fixed term contract (37.5hrs a week)
PwC Channel Islands Overview
PwC is a highly dynamic professional services firm offering Advisory, Tax, Audit and other assurance services to a large portfolio of international and local clients. The Channel Islands firm employs 600+ staff in offices across Jersey, Guernsey and Alderney and is part of an international network of 151 PwC firms employing over 364,000 staff.
Job Summary:
The role plays a crucial part in the day to day operations of the Client and Engagement Acceptance, as part of the Client Lifecycle team for the BCI firm. In this role, you’ll be at the forefront of supporting our client-facing teams to use our onboarding systems effectively and efficiently and will have an important part to play in ensuring the quality of the data to assist in accurate management reporting, as well as operational excellence.
Responsibilities:
Responsibilities include:
Maintaining and reconciling data between systems to identify anomalies and take action to rectify these, liaising with engagement teams when necessary.
Ability to interpret data - identifying trends and themes to suggest improvements to processes to improve data quality
Assist with developing management information reporting and building of reporting tools.
Drafting reports for monthly monitoring reporting for submission to Acceptance Manager and relevant operational reporting lines
Work closely with Data Office to ensure retention, monitoring, access to data is kept in line with BCI and relevant local policies
Ability to work independently as well as within teams to drive data quality improvements and identify opportunities to improve management reporting across the team.
Assisting with the verification of account details in acceptance systems.
Assisting with the creation of CA and EA’s when necessary for client refreshes and periodic reviews
Ensuring new clients are added to relevant CRD systems and former clients are removed, advising the Client Delivery Support team of the changes.
Liaise with management stakeholders, risk and compliance teams to ensure reporting satisfies regulatory reporting requirements.
Cover for the Onboarding support team members.
Direct Reports:
This role reports to:
Acceptance Manager
There are no direct reports into this role.
Qualifications & Certifications:
Desirable: Core Alteryx Certification
Skills & Experience Required:
● Essential skills:
Analytical focus when dealing with data - ability to manipulate and draw trends/themes
Ability to follow procedures and document without error
Ability to work to deadlines
Attention to detail to identify exceptions and anomalies and escalate as necessary and to suggestion solutions
Accuracy and attention to detail when dealing with large volumes of data
● Desirable skills:
Liaise with relevant stakeholders as necessary to escalate issues
Good communications skills with the ability to deal with all levels in the firm
Provision of Management information & KPI's on a timely basis
Ability to draft reports for review by management
Proactive approach to solve problems quickly and efficiently
Knowledge of Systems would be beneficial but not necessary - Salesforce and Microsoft Power Platform
Travel Requirements:
Some travel may be required from time to time.
The skills we look for in our people:
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, The PwC Professional.
The PwC Professional focuses on five core attributes; whole leadership, business acumen, technical capabilities, global acumen and relationships. We use this framework to recruit, develop, and assess our people, at all grades and in all areas of our business, because we expect all of our people to be leaders.
Diversity:
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a culture where people can be themselves and be valued for their unique strengths. Creating value through diversity is what makes us strong as a business. https://www.pwc.co.uk/diversity
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.
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