Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Welcome to the Play'n GO FAQ section. Below, you’ll find answers to common questions about our company, games, services, and policies.

About Play'n GO

Q: Who is Play'n GO? 
A: Play'n GO is a leading provider of premium casino gaming content and software solutions, headquartered in Malta. We specialize in creating innovative slot games, table games, and gaming platforms for online and land-based operators worldwide. 
 
Q: What makes Play'n GO unique? 
A: We are known for our commitment to innovation, quality, and responsible gaming. Our games are designed to deliver seamless, engaging, and mobile-friendly experiences across all devices. 

Games and Features

Q: Are your games mobile-compatible?
A: Yes, all our games are designed with a mobile-first approach using HTML5 technology, ensuring seamless performance on both desktop and mobile devices. 
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Q: Can I play your games for free?
A: All of our games are available in demo mode through our website, allowing players to enjoy them for free. 
 
Q: How often do you release new games?
A: We release new games frequently throughout the year. Check our website or follow us on social media for the latest updates. 
 
Q: Are your games fair and secure?
A: Absolutely. All our games undergo rigorous testing and certification by independent testing agencies to ensure fairness and compliance with international gaming standards.
 
Q: Can I win real money on Play'n GO's website? 
A: No, The Play'n GO's website is for entertainment purposes only. While you can enjoy the thrill of playing, there are no real money prizes. It's all about having fun and enjoying the games.
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Q: Are there any age restrictions for playing on Play'n GO's games? 
A: Yes, players must be of legal age as determined by their local laws to participate in Play'n GO's social casino. This is to ensure a safe and responsible gaming environment.

Technical Support

Q: What devices and browsers are compatible with Play'n GO games? 
A: Our games are compatible with all major browsers (Chrome, Safari, Edge, Firefox) and devices, including iOS and Android smartphones, tablets, and desktops.

Careers

Q: Are there job opportunities at Play'n GO? 
A: Yes! We’re always looking for talented individuals to join our team. Visit our Careers page to view current openings. 

Contact Us

Q: How can I get in touch with Play'n GO? 
A: You can contact us at marketing@playngo.com.
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Q: Do you have social media accounts? 
A: Yes, follow us on LinkedIn, Twitter, and Instagram for the latest updates and news about Play'n GO.

Play'n GO Malta Limited is licensed and regulated in Great Britain by the Gambling Commission under account numbers 55949. Play'n GO Malta, having its registered address at 35, Triq id-Dejqa, Valletta, VLT1434, Malta, is licensed and regulated by the Malta Gaming Authority under Licence Number: MGA/B2B/225/2012, issued on 1st August 2018. Play'n GO (Gibraltar) Limited having its registered address at Suite 23, Portland House, Glacis Road, Gibraltar, is licensed and regulated under the Act by the Gibraltar Licensing Authority and Gibraltar Gambling Commissioner respectively, under License Number RGL No. 131 issued on 22nd March 2022. All graphic material contained on the website including logos, text, sound, videos, design, photographs are subject to copyright and may not be distributed without explicit written consent of Play'n GO.

No purchase is required to enjoy Play'n GO games. The site is for entertainment only, with no real money, including Cash Prizes, Free Spins, Crypto, Sweep, Coins & Stakes.

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