Inside Sales Account Manager

As an Inside Sales Account Manager at SoftwareOne, you will drive sales initiatives and build trusted customer relationships for cloud and software solutions. You will proactively identify new opportunities, manage the full sales cycle, and collaborate with cross-functional teams to deliver value-driven solutions. This role involves engaging new customers, qualifying interest through outbound calls, and maintaining accurate CRM records to support business development.

Must Have

• Proactively engage new customers for cloud and software solutions.
• Conduct outbound calls to qualify client interest and identify sales opportunities.
• Build and maintain strong customer relationships.
• Develop tailored pitches and propositions.
• Manage sales pipeline and follow up on leads.
• Negotiate commercial terms and close sales.
• Collaborate with internal teams for solution delivery.
• Maintain accurate CRM records.
• Proven experience in outbound calling for cloud solutions.
• Ability to identify, craft, and close CSP sales opportunities.
• Experience in hunting for new CSP customers.
• Strong communication and negotiation skills.
• High accuracy in database management.
• Excellent collaboration and teamwork skills.

Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

Are you passionate about building customer relationships and driving business growth in the cloud era?

Do you thrive in a fast-paced, collaborative environment where innovation and teamwork are valued?

Are you ready to play a pivotal role in helping organizations modernize and optimize their technology investments?

At SoftwareOne, you’ll join a global, diverse team of professionals dedicated to delivering exceptional customer experiences. We empower our teams to innovate, collaborate, and continuously develop their skills through world-class learning and development programs.

As an Inside Sales Account Manager, you will be at the forefront of our growth strategy, playing a key role in driving sales initiatives and building trusted relationships with customers. You will proactively identify new opportunities, manage the full sales cycle, and collaborate with cross-functional teams to deliver value-driven solutions.

Responsibilities

• Proactively seek and engage new customers for cloud and software solutions.
• Initiate and conduct outbound calls to qualify clients’ interest and identify sales opportunities.
• Build and maintain strong relationships with existing and prospective customers.
• Develop creative pitches and propositions tailored to specific industry sectors.
• Follow up on leads and opportunities, managing the sales pipeline with accuracy.
• Negotiate commercial terms within set guidelines and close sales opportunities.
• Collaborate with internal teams to ensure customer requirements are met and solutions are delivered.
• Attend regular team meetings to share updates and best practices.
• Contribute to team success by sharing and implementing ideas based on standard processes.
• Maintain accurate records in the CRM to support targeted marketing and business development.

What we need to see from you

• Proven experience in initiating and conducting outbound calls to qualify clients' interest in cloud solutions.
• Demonstrated ability in identifying and crafting sales opportunities, producing leads, and closing sales for CSP.
• Experience hunting for new CSP customers.
• Strong communication and negotiation skills.
• Ability to manage a database with a high degree of accuracy.
• Excellent collaboration and teamwork skills.
• Ambitious, self-motivated, and determined to achieve targets.

Job Function

Sales