IT Specialist

4 Days ago • All levels

Job Summary

Job Description

As an IT Specialist, you will be responsible for deploying and maintaining PCs, game consoles, and software critical to development workflows. You will troubleshoot issues and update systems to keep things running smoothly. The ideal candidate will have experience in an Active Directory environment and a passion for problem-solving. This role requires keeping systems efficient, ensuring hardware and software are secure and up-to-date, and supporting artists, developers, and other teams.
Must have:
  • Experience in an Active Directory environment
  • PC troubleshooting, setup, and maintenance
  • Familiar with DHCP, DNS, and Wins
  • Experience with Anti-Virus programs and removal
  • Experience with Helpdesk software
  • Bachelor's degree or equivalent experience
Good to have:
  • Familiar with 3DS Max, Photoshop, and Source Control
  • Console game system setup
  • Knowledge of general security practices
  • Familiar with Powershell and Linux
Perks:
  • Additional paid time off (Birthday Leave, Marriage Leave, Compassionate Leave)
  • Parental Leave Benefits
  • Flexible working hours & work from home option
  • Video game areas, Table tennis set up, and more...
  • Health Insurance (including family coverage), 401k plan
  • Mental well-being program (iFeel)
  • Wellbeing perks (Dedicated Well-being room, Employee Assistance Program)
  • Career development and education opportunities
  • Employee discounts
  • Personal Gaming Account
  • Coffee, fruits, and snacks in the office
  • Company events
  • Seniority Awards
  • Referral program

Job Details

Job Overview

As part of the internal IT department, you’ll be responsible for deploying and maintaining PCs, game consoles, and software critical to development workflows.


This team serves as the backbone for smooth daily operations, supporting artists, developers, and other teams across the studio with prompt troubleshooting and system updates.  The ideal candidate will bring experience in an Active Directory environment, a passion for problem-solving, and familiarity with a range of tools from antivirus software to PowerShell. 


Success in this role means keeping systems running efficiently, helping team members stay productive, and ensuring that our hardware and software environments remain secure, up-to-date, and game-ready

Reports to

The IT Specialist will report to Regional IT Manager, Americas

What will you do?

  • Deploy new PCs, game consoles and peripherals
  • Keep our asset inventory up to date
  • Test and deploy windows OS and security updates, and antivirus packages
  • Troubleshoot and repair hardware and software issues on PCs, laptops and game consoles

What are we looking for?

  • Experience working in an Active Directory environment
  • PC troubleshooting, setup and maintenance, automated deployment methods
  • Familiar with DHCP, DNS and Wins
  • Experience working with Anti-Virus programs and virus removal
  • Experience working with Helpdesk software
  • Desire to work in a fast paced, frenetic and fun environment
  • Bachelor’s degree or equivalent experience

What additional skills will help you stand out?

  • Familiar with 3DS Max, Photoshop, Source Control software

  • Console game system setup

  • Knowledge of general security practices and procedures

  • Familiar with Powershell and Linux

Work mode

Onsite (Chicago)

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Chicago include:

  • Additional paid time off Birthday Leave and Marriage Leave, Compassionate Leave
  • Parental Leave Benefits 
  • Flexible working hours & work from home option 
  • Video game areas, Table tennis set up, and more... 
  • Health Insurance (including family coverage), 401k plan
  • Mental well-being program (iFeel)
  • Wellbeing perks (Dedicated Well-being room, Employee Assistance Program)
  • Career development and education opportunities within the company
  • Employee discounts
  • Personal Gaming Account 
  • Coffee, fruits, and snacks in the office
  • Company events 
  • Seniority Awards  
  • Referral program - you can recommend the best talents to the Company and receive a reward 
Please submit your CV in English to ensure smooth processing and review.

About Wargaming 

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.

Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.

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About The Company

Wargaming is a company with a rich history and a bright future. Founded in 1998, we have grown from a small team of passionate gamers into a global leader in the gaming industry. Our focus has always been on creating immersive and engaging experiences for our players, and we are constantly pushing the boundaries of what is possible in the world of gaming.


But our success is not just limited to our games. We are also committed to giving back to the community and making a positive impact on the world. We have established a number of initiatives to support education, technology, and the arts, and we are always looking for new ways to make a difference.


So if you are a talented and ambitious individual looking to make a real impact in the gaming industry, Wargaming is the place for you. Join us, and be a part of something truly special. 

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