QC Engineer Tier VI (Mastering Operator)

Title: Mastering Operator

Business Unit: Deluxe Fulfillment

About the Company

As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com

Position Summary

The Mastering Operator is responsible for the creation of mastering source deliverable files. Additionally, the Mastering Operator checks and conforms to the specifications of source materials in preparation for Mastering. Elements handled include images, sound, and subtitles from various source formats for production. Mastering operators use different tool sets to achieve these tasks. Complete ad-hoc project work, perform censor editing, and deliver outputs for new emerging technologies. This entails thorough and accurate accounting through our project management database and other appropriate communication channels. The Mastering Operator communicates production issues to all appropriate parties when necessary.

You bring a good understanding of industry-standard deliverables and downstream specifications. You’re enthusiastic about evolving technologies and adapting these to our client’s needs. You will use industry standard and bespoke software to ensure our client’s demands are satisfied within their timescales. You are a highly motivated individual and able to work as part of a team. A flexible attitude is desired as additional tasks, overtime, and weekend work may be required. This role reports to the Manager of Mastering.

Outcomes and Accomplishments

Quality Control (QC) Review: You’ll assess QC reports, address identified issues, and ensure the content aligns with master file specifications.

Video Compliance: You’ll handle video compliance across different territories, adhering to censorship guidelines and statutory warnings.

Editing and Conformance: You’ll perform various levels of editing and conformance to match the intended audience.

Technical Skills: Experience with Non-Linear Editing (NLE) and transcoding software in a post-production environment is required, with the ability to learn new systems in a relatively short period of time, including but not limited to Adobe Premiere, R&S Clipster, Colorfront Transkoder, Da Vinci Resolve, ATEME, Elemental, Rhozet, Digital Rapids, Vantage, AVISynth, FFMpeg, Dolby Vision Professional Tools, Baton, GrayMeta Iris, XML editors.

Familiarity with UHD, HDR, IMF, DCP, JPEG2000, AVC, and HEVC along with a general understanding of video levels, color space, and compression. And proficiency in Mac and PC operating systems are essential. Additionally experience with various text formats (e.g., itt, srt, scc, vtt) and perform complex conformance sync of closed captions and subtitles to final video files using tools like Mac Caption, and EZ title.

What You Bring:

In-depth and working knowledge of video and audio theory, digital file codecs, wrappers, frame rates, and conversions

Familiarity with industry standards and audio technologies (e.g., Dolby Atmos, Dolby Vision, HDR+, HDR10+, HLG).

Knowledge of Transkoder/ Clipster

Attention to detail and strong communication skills.

Be a self-motivator with the ability to make decisions independently.

Ability to organize, prioritize and orient with detail.

Benefits:

You will be part of a large international and culturally diverse team

You will have the opportunity to make an impact for the organization, and for the customers

You will have opportunities to further grow your skills and grow within the company

You will have the opportunity to expand your professional network

Equal Employment:

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.